At a Glance
- Tasks: Engage with our German community on social platforms, ensuring authentic and meaningful interactions.
- Company: Join a dynamic team focused on building and nurturing vibrant online communities.
- Benefits: Enjoy flexible working options and the chance to shape brand experiences.
- Why this job: Be the voice of a brand, making a real impact while having fun in a collaborative environment.
- Qualifications: Fluent in English and German, with experience in growing online communities.
- Other info: This is a 6-month fixed-term contract, perfect for those looking to make a difference.
The predicted salary is between 28800 - 43200 £ per year.
We’re on the hunt for a bilingual (English & German) Social & Community Manager (6 month FTC) to help our client (Grow/ Build/ Nurture). You’ll play a vital role in localising community support for our German market – ensuring every interaction feels meaningful, on-brand and culturally relevant. From daily engagement to shaping strategy, you’ll help us deliver joyful, trusted, and values-led experiences across our platforms.
- Creating a community support for the business, ensuring tone, messaging and responses resonate authentically.
- Be the voice of the business on all social & community platforms (primarily Instagram, Facebook, and TikTok), engaging with both English & German-speaking audiences.
- Respond to all comments, DMs & virtual queries with empathy, speed and good humour.
- Monitor sentiment, insights & flag trending topics/ potential risks.
- Track & share all community feedback inline with business performance metrics.
- Review & translate content, ensuring tone & cultural references are correct & engaging.
- Collaborate with wider teams (Marketing and Creative teams) to engage within the community.
Required:
- Fluent German & English.
- Experience creating, supporting & growing authentic online communities.
- You are culturally aware and know how to build trust and engagement with an audience.
- Create warm & engaging communication.
- You thrive in a fast-moving, collaborative environment & love trying new things digitally.
- Experienced in creating exciting brand experiences.
Thank you, please share your CV.
Social & Community Manager (6 month FTC) employer: Cactus Search
Contact Detail:
Cactus Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Social & Community Manager (6 month FTC)
✨Tip Number 1
Familiarise yourself with the latest trends and cultural nuances in both the English and German-speaking social media landscapes. This will help you engage authentically with the community and demonstrate your understanding of the target audience during any discussions.
✨Tip Number 2
Showcase your experience in building and nurturing online communities by preparing examples of successful strategies you've implemented in the past. Be ready to discuss how you can apply these experiences to enhance our community engagement.
✨Tip Number 3
Engage with our current social media platforms before applying. Comment on posts, share insights, and even create content that aligns with our brand voice. This proactive approach will not only show your enthusiasm but also give you a better understanding of our community.
✨Tip Number 4
Prepare to discuss how you would handle specific scenarios related to community management, such as responding to negative comments or managing a crisis. This will demonstrate your problem-solving skills and ability to maintain a positive community atmosphere.
We think you need these skills to ace Social & Community Manager (6 month FTC)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing online communities, especially in both English and German. Emphasise any relevant roles where you've engaged with audiences on social media platforms like Instagram, Facebook, and TikTok.
Craft a Compelling Cover Letter: In your cover letter, express your passion for community management and your understanding of cultural nuances in communication. Mention specific examples of how you've successfully built trust and engagement within an online community.
Showcase Your Language Skills: Since fluency in both English and German is crucial, consider including a section in your CV that highlights your language proficiency. You might also want to provide examples of content you've created or translated in both languages.
Demonstrate Cultural Awareness: In your application, illustrate your understanding of the German market and how you would localise community support. Share insights on how you would ensure that tone and messaging resonate authentically with the audience.
How to prepare for a job interview at Cactus Search
✨Showcase Your Bilingual Skills
Since the role requires fluency in both English and German, be prepared to demonstrate your language skills during the interview. You might be asked to respond to questions or provide examples in both languages, so practice switching between them smoothly.
✨Highlight Community Engagement Experience
Discuss specific examples of how you've built and nurtured online communities in the past. Share metrics or feedback that showcase your success in creating authentic engagement, as this will resonate with the interviewers.
✨Understand Cultural Nuances
Research cultural references and trends relevant to the German market. Be ready to discuss how you would tailor messaging and responses to ensure they are culturally appropriate and engaging for the audience.
✨Demonstrate a Collaborative Spirit
This role involves working closely with marketing and creative teams. Prepare to share examples of how you've successfully collaborated in the past, and express your enthusiasm for teamwork and trying new digital strategies.