Sales Account Manager (Contract)

Are you a proven closer who thrives on building and converting your own sales pipeline in the digital customer experience space? As a key member of the Commercial team, you\’ll drive the entire sales journey—from identifying high-potential opportunities to negotiating and closing transformational deals with major brands. You\’ll represent our clients cutting-edge digital customer experience solutions that are reshaping how companies engage with their customers. Strategic Lead Generation: Develop and qualify high-value opportunities within retail and adjacent sectors End-to-End Sales Leadership: Own the complete sales cycle from prospecting through to contract closure Client-Centric Strategy: Collaborate with cross-functional teams to craft tailored sales approaches and compelling value propositions Executive Relationship Building: Establish and cultivate trusted partnerships with senior decision-makers and C-suite executives Pipeline Management: Maintain precise forecasting with a well-qualified, accurately staged sales pipeline Spearhead our growth across the retail sector and broader digital CX marketplace Proven success in B2B sales within digital services, CX technology, SaaS, or transformation consulting Exceptional commercial acumen with the ability to translate complex business challenges into compelling solution narratives Deep understanding of customer experience ecosystems and the technologies driving innovation—including CRM, automation, and omnichannel service delivery