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- Tasks: Drive the sales journey from lead generation to closing deals with major brands.
- Company: Join a cutting-edge company reshaping digital customer experiences.
- Benefits: Enjoy competitive perks and the chance to work in a dynamic environment.
- Why this job: Make a significant impact while collaborating with top-tier clients and teams.
- Qualifications: Proven B2B sales success in digital services or SaaS is essential.
- Other info: Ideal for those who thrive in fast-paced, high-growth settings.
The predicted salary is between 36000 - 60000 £ per year.
Are you a proven closer who thrives on building and converting your own sales pipeline in the digital customer experience space? As a key member of the Commercial team, you'll drive the entire sales journey—from identifying high-potential opportunities to negotiating and closing transformational deals with major brands. You'll represent our clients' cutting-edge digital customer experience solutions that are reshaping how companies engage with their customers. We're seeking a strategic, results-driven dealmaker ready to make a significant impact on our growth trajectory.
Your Impact
- Strategic Lead Generation: Develop and qualify high-value opportunities within retail and adjacent sectors
- End-to-End Sales Leadership: Own the complete sales cycle from prospecting through to contract closure
- Client-Centric Strategy: Collaborate with cross-functional teams to craft tailored sales approaches and compelling value propositions
- Executive Relationship Building: Establish and cultivate trusted partnerships with senior decision-makers and C-suite executives
- Consultative Solution Selling: Partner with solutions specialists to design and present customised, high-impact proposals
- Complex Deal Navigation: Confidently structure and negotiate sophisticated agreements that deliver mutual value
- Pipeline Management: Maintain precise forecasting with a well-qualified, accurately staged sales pipeline
- Market Expansion: Spearhead our growth across the retail sector and broader digital CX marketplace
Your Expertise
- Proven success in B2B sales within digital services, CX technology, SaaS, or transformation consulting
- Demonstrated ability to close high-value, multi-stakeholder enterprise deals
- Working with or for a BPO would also be desirable
- Exceptional commercial acumen with the ability to translate complex business challenges into compelling solution narratives
- Deep understanding of customer experience ecosystems and the technologies driving innovation—including CRM, automation, and omnichannel service delivery
- Thrives in fast-paced, high-growth environments with the resilience to exceed ambitious targets
Sales Account Executive (CX & Saas) employer: Cactus Search
Contact Detail:
Cactus Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Account Executive (CX & Saas)
✨Tip Number 1
Network strategically within the digital customer experience and SaaS sectors. Attend industry events, webinars, and conferences to connect with potential clients and decision-makers. Building relationships in these spaces can lead to valuable leads and insights.
✨Tip Number 2
Familiarise yourself with the latest trends and technologies in customer experience. Being knowledgeable about CRM systems, automation tools, and omnichannel strategies will help you engage effectively with prospects and position our solutions as the best fit for their needs.
✨Tip Number 3
Practice your consultative selling skills by role-playing complex sales scenarios. This will prepare you for navigating multi-stakeholder deals and help you articulate how our solutions can address specific business challenges faced by potential clients.
✨Tip Number 4
Stay organised and proactive in managing your sales pipeline. Use CRM tools to track your leads and follow up consistently. A well-maintained pipeline not only helps in forecasting but also demonstrates your commitment to potential clients.
We think you need these skills to ace Sales Account Executive (CX & Saas)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in B2B sales, particularly within digital services and SaaS. Use specific metrics to demonstrate your success in closing deals and managing sales pipelines.
Craft a Compelling Cover Letter: In your cover letter, emphasise your strategic lead generation skills and your ability to build relationships with senior decision-makers. Share examples of how you've successfully navigated complex deals in the past.
Showcase Relevant Experience: When detailing your work history, focus on roles that involved consultative solution selling and collaboration with cross-functional teams. Highlight any experience you have with customer experience technologies and CRM systems.
Prepare for Interviews: Be ready to discuss your approach to pipeline management and how you forecast sales accurately. Prepare to share specific examples of how you've contributed to market expansion and driven growth in previous positions.
How to prepare for a job interview at Cactus Search
✨Showcase Your Sales Success
Be prepared to discuss specific examples of your past sales achievements. Highlight how you successfully closed high-value deals and the strategies you employed to build your sales pipeline.
✨Understand the Digital CX Landscape
Familiarise yourself with the latest trends and technologies in digital customer experience. This knowledge will help you articulate how you can contribute to the company's growth and align with their solutions.
✨Demonstrate Consultative Selling Skills
Prepare to illustrate your consultative approach to sales. Discuss how you've collaborated with teams to create tailored proposals that meet client needs, showcasing your ability to build strong relationships.
✨Prepare for Complex Negotiations
Anticipate questions about your negotiation tactics. Be ready to explain how you've navigated complex deals in the past, ensuring mutual value for both parties involved.