Sales Account Executive (CX & Saas)
Sales Account Executive (CX & Saas)

Sales Account Executive (CX & Saas)

London Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Drive the sales journey from lead generation to closing deals with major brands.
  • Company: Join a cutting-edge company reshaping digital customer experiences.
  • Benefits: Enjoy competitive pay, flexible working options, and exciting corporate perks.
  • Why this job: Make a significant impact in a fast-paced environment while building valuable relationships.
  • Qualifications: Proven B2B sales experience in digital services or SaaS is essential.
  • Other info: Ideal for strategic thinkers ready to thrive in high-growth sectors.

The predicted salary is between 36000 - 60000 £ per year.

Are you a proven closer who thrives on building and converting your own sales pipeline in the digital customer experience space? As a key member of the Commercial team, you'll drive the entire sales journey—from identifying high-potential opportunities to negotiating and closing transformational deals with major brands. You'll represent our clients' cutting-edge digital customer experience solutions that are reshaping how companies engage with their customers. We're seeking a strategic, results-driven dealmaker ready to make a significant impact on our growth trajectory.

Your Impact

  • Strategic Lead Generation: Develop and qualify high-value opportunities within retail and adjacent sectors
  • End-to-End Sales Leadership: Own the complete sales cycle from prospecting through to contract closure
  • Client-Centric Strategy: Collaborate with cross-functional teams to craft tailored sales approaches and compelling value propositions
  • Executive Relationship Building: Establish and cultivate trusted partnerships with senior decision-makers and C-suite executives
  • Consultative Solution Selling: Partner with solutions specialists to design and present customised, high-impact proposals
  • Complex Deal Navigation: Confidently structure and negotiate sophisticated agreements that deliver mutual value
  • Pipeline Management: Maintain precise forecasting with a well-qualified, accurately staged sales pipeline
  • Market Expansion: Spearhead our growth across the retail sector and broader digital CX marketplace

Your Expertise

  • Proven success in B2B sales within digital services, CX technology, SaaS, or transformation consulting
  • Demonstrated ability to close high-value, multi-stakeholder enterprise deals
  • Working with or for a BPO would also be desirable
  • Exceptional commercial acumen with the ability to translate complex business challenges into compelling solution narratives
  • Deep understanding of customer experience ecosystems and the technologies driving innovation—including CRM, automation, and omnichannel service delivery
  • Thrives in fast-paced, high-growth environments with the resilience to exceed ambitious targets

Sales Account Executive (CX & Saas) employer: Cactus Search

Join a dynamic and innovative team that values your contributions as a Sales Account Executive in the thriving digital customer experience sector. Our company fosters a collaborative work culture, offering extensive growth opportunities and the chance to work with leading brands on transformative projects. With a focus on employee development and a commitment to excellence, we provide a supportive environment where you can thrive and make a meaningful impact.
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Contact Detail:

Cactus Search Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Sales Account Executive (CX & Saas)

✨Tip Number 1

Network strategically within the digital customer experience and SaaS sectors. Attend industry events, webinars, and conferences to connect with potential clients and decision-makers. Building relationships in these spaces can lead to valuable leads and insights.

✨Tip Number 2

Familiarise yourself with the latest trends and technologies in customer experience. Understanding tools like CRM systems and automation will not only enhance your sales pitch but also demonstrate your expertise to potential clients.

✨Tip Number 3

Practice consultative selling techniques by engaging in role-play scenarios. This will help you refine your ability to identify client needs and tailor your proposals effectively, which is crucial for closing high-value deals.

✨Tip Number 4

Stay organised and proactive in managing your sales pipeline. Use CRM tools to track your leads and follow up consistently. A well-maintained pipeline reflects your professionalism and commitment to potential clients.

We think you need these skills to ace Sales Account Executive (CX & Saas)

B2B Sales Expertise
Sales Pipeline Management
Negotiation Skills
Consultative Selling
Relationship Building
Commercial Acumen
Customer Experience Knowledge
Digital Services Understanding
SaaS Solutions Familiarity
Market Expansion Strategies
Cross-Functional Collaboration
Forecasting and Reporting
Problem-Solving Skills
Resilience in High-Pressure Environments

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in B2B sales, particularly within digital services and SaaS. Use specific examples of high-value deals you've closed and how you navigated complex negotiations.

Craft a Compelling Cover Letter: In your cover letter, emphasise your strategic lead generation skills and your ability to build relationships with senior decision-makers. Mention your understanding of customer experience ecosystems and how it aligns with the company's goals.

Showcase Your Results: Quantify your achievements in previous roles. For instance, mention the percentage of sales targets exceeded or the number of successful deals closed. This will demonstrate your results-driven approach.

Research the Company: Familiarise yourself with StudySmarter's offerings and values. Understanding their digital customer experience solutions will help you tailor your application and show genuine interest in the role.

How to prepare for a job interview at Cactus Search

✨Showcase Your Sales Success

Be prepared to discuss specific examples of your past sales achievements. Highlight how you successfully closed high-value deals and the strategies you used to build your pipeline. This will demonstrate your proven track record in B2B sales.

✨Understand the Digital CX Landscape

Familiarise yourself with the latest trends and technologies in digital customer experience. Being able to speak knowledgeably about CRM, automation, and omnichannel service delivery will show that you are well-versed in the industry and can effectively engage with potential clients.

✨Prepare for Consultative Selling

Practice how you would approach consultative solution selling. Think about how you can partner with solutions specialists to create tailored proposals. This will highlight your ability to understand client needs and craft compelling value propositions.

✨Build Rapport with Decision-Makers

During the interview, focus on your relationship-building skills. Share experiences where you established trust with senior decision-makers and C-suite executives. This will illustrate your capability to navigate complex deals and foster long-term partnerships.

Sales Account Executive (CX & Saas)
Cactus Search
Location: London
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  • Sales Account Executive (CX & Saas)

    London
    Full-Time
    36000 - 60000 £ / year (est.)
  • C

    Cactus Search

    50-100
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