At a Glance
- Tasks: Drive sales from prospecting to closing deals with major brands in digital customer experience.
- Company: Join a leading company transforming customer engagement with innovative digital solutions.
- Benefits: Competitive salary, growth opportunities, and a dynamic work environment.
- Other info: Exciting opportunity for career growth in a thriving industry.
- Why this job: Make a real impact in the fast-paced world of digital CX and SaaS.
- Qualifications: Proven B2B sales success in digital services or SaaS; strong negotiation skills.
The predicted salary is between 50000 - 65000 £ per year.
Are you a proven closer who thrives on building and converting your own sales pipeline in the digital customer experience space? As a key member of the Commercial team, you'll drive the entire sales journey—from identifying high-potential opportunities to negotiating and closing transformational deals with major brands. You'll represent our clients' cutting-edge digital customer experience solutions that are reshaping how companies engage with their customers. We're seeking a strategic, results-driven dealmaker ready to make a significant impact on our growth trajectory.
Your Impact
- Strategic Lead Generation: Develop and qualify high-value opportunities within retail and adjacent sectors
- End-to-End Sales Leadership: Own the complete sales cycle from prospecting through to contract closure
- Client-Centric Strategy: Collaborate with cross-functional teams to craft tailored sales approaches and compelling value propositions
- Executive Relationship Building: Establish and cultivate trusted partnerships with senior decision-makers and C-suite executives
- Consultative Solution Selling: Partner with solutions specialists to design and present customised, high-impact proposals
- Complex Deal Navigation: Confidently structure and negotiate sophisticated agreements that deliver mutual value
- Pipeline Management: Maintain precise forecasting with a well-qualified, accurately staged sales pipeline
- Market Expansion: Spearhead our growth across the retail sector and broader digital CX marketplace
Your Expertise
- Proven success in B2B sales within digital services, CX technology, SaaS, or transformation consulting
- Demonstrated ability to close high-value, multi-stakeholder enterprise deals
- Working with or for a BPO would also be desirable
- Exceptional commercial acumen with the ability to translate complex business challenges into compelling solution narratives
- Deep understanding of customer experience ecosystems and the technologies driving innovation—including CRM, automation, and omnichannel service delivery
- Thrives in fast-paced, high-growth environments with the resilience to exceed ambitious targets
We think you need these skills to ace Sales Account Executive (CX & Saas)
B2B Sales
Sales Pipeline Management
Negotiation Skills
Client Relationship Management
Consultative Selling
Strategic Lead Generation
Commercial Acumen
