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- Tasks: Lead the design and delivery of top-notch SaaS products while ensuring operational excellence.
- Company: Join a dynamic tech company focused on innovative SaaS solutions in Glasgow.
- Benefits: Enjoy flexible working with 1-2 days on-site and a vibrant team culture.
- Why this job: Be at the forefront of product strategy and agile practices in a fast-paced environment.
- Qualifications: Experience in managing product delivery in B2B tech settings and strong project management skills required.
- Other info: Must be based within commuting distance of Glasgow City Centre.
The predicted salary is between 48000 - 72000 £ per year.
We are looking for a Head of Product (SaaS) - you will be responsible for ensuring the clients SaaS tech products are designed, delivered, and supported to the highest standards. This role focuses on aligning the business product strategy with operational excellence, ensuring that delivery processes are efficient & agile. This role is minimum 1-2 days per week on site in Glasgow. Please only apply if you are based in commutable distance from Glasgow City Centre.
- Oversee the planning, execution, risk management & quality assurance of all products & releases.
- Implement and refine agile best practices & framework.
- Oversee performance of the 24/7 support team, ensuring SLAs, response times, and resolution targets are met & improved.
- Previous experience managing product delivery in complex and fast-paced B2B - Digital/Tech/IT environments.
- In-depth understanding of Agile and other product development methodologies.
- Project management skills, with the ability to manage multiple initiatives simultaneously.
Product Experience Director employer: Cactus Search
Contact Detail:
Cactus Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Product Experience Director
✨Tip Number 1
Familiarise yourself with Agile methodologies and best practices, as this role heavily focuses on implementing and refining these frameworks. Consider attending workshops or webinars to deepen your understanding and demonstrate your commitment to agile principles.
✨Tip Number 2
Network with professionals in the B2B tech space, especially those who have experience in product delivery. Engaging with industry peers can provide insights into the challenges they face and how you can position yourself as a solution-oriented candidate.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed product delivery in fast-paced environments. Highlight your project management skills and be ready to share metrics that showcase your success in meeting SLAs and improving response times.
✨Tip Number 4
Since the role requires being on-site in Glasgow, ensure you are familiar with the local tech scene. Research companies and trends in the area to show your enthusiasm for contributing to the local ecosystem and your understanding of the market.
We think you need these skills to ace Product Experience Director
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing product delivery, especially in B2B and tech environments. Emphasise your understanding of Agile methodologies and any project management skills that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the responsibilities mentioned in the job description. Discuss how your previous roles have prepared you for overseeing product planning, execution, and quality assurance.
Showcase Your Achievements: In both your CV and cover letter, include specific examples of how you've implemented agile best practices or improved delivery processes in past roles. Quantify your achievements where possible to demonstrate your impact.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role focused on quality assurance.
How to prepare for a job interview at Cactus Search
✨Showcase Your Agile Expertise
Since the role requires a deep understanding of Agile methodologies, be prepared to discuss your experience with Agile frameworks. Share specific examples of how you've implemented Agile practices in previous roles and the impact it had on product delivery.
✨Demonstrate Project Management Skills
Highlight your project management abilities by discussing how you've successfully managed multiple initiatives at once. Use concrete examples to illustrate your organisational skills and how you prioritise tasks to meet deadlines.
✨Understand the Company’s Product Strategy
Research the company's SaaS products and their market positioning. Be ready to discuss how you would align the product strategy with operational excellence, and suggest improvements based on your insights.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in a fast-paced environment. Think about challenges you've faced in previous roles and how you overcame them, particularly in relation to risk management and quality assurance.
