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- Tasks: Handle customer calls, schedule appointments, and support office administration.
- Company: Join a friendly team in a fast-paced environment.
- Benefits: Earn £28,000 with no evenings or weekends.
- Other info: Opportunity to thrive in a supportive team atmosphere.
- Why this job: Enjoy a great work-life balance while delivering excellent customer service.
- Qualifications: Strong communication skills and a proactive attitude.
The predicted salary is between 28000 - 28000 £ per year.
Location: Holmes Chapel
Salary: £28,000 per annum
Hours: Monday to Friday, 9:00am – 5:00pm (No evenings or weekends)
About the Role
We are looking for a reliable and organised Customer Service Administrator to join our friendly team in Holmes Chapel. This is a fantastic opportunity for someone who enjoys working in a fast-paced environment while delivering excellent customer service.
Key Responsibilities
- Handling inbound customer calls in a professional and efficient manner
- Booking engineers and scheduling appointments
- Coordinating diaries to ensure smooth daily operations
- Ordering parts and necessary items for jobs
- Supporting general office administration duties
- Maintaining accurate records and updating internal systems
What We’re Looking For
- Strong communication and customer service skills
- Excellent organisational and time management abilities
- Confident using office systems and handling multiple tasks
- A proactive and positive attitude
- Previous experience in a similar role is desirable but not essential
What We Offer
- Competitive salary of £28,000
- Monday to Friday working hours – no evenings or weekends
- Supportive and friendly team environment
If you are looking for a role with great work-life balance and enjoy being at the heart of a busy office operation, we’d love to hear from you.
Customer Service administrator in London employer: Cactus Search
Contact Detail:
Cactus Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service administrator in London
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in. When you apply through our website, mention something specific about us that excites you.
✨Tip Number 2
Practice your phone skills! Since you'll be handling inbound customer calls, try role-playing with a friend. This will help you sound confident and professional when it counts.
✨Tip Number 3
Show off your organisational skills! Prepare examples of how you've managed multiple tasks or schedules in the past. We love to see how you can keep things running smoothly.
✨Tip Number 4
Be proactive during the interview! Ask questions about the team and daily operations. This shows you're genuinely interested and ready to jump into the action with us.
We think you need these skills to ace Customer Service administrator in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your customer service skills and any relevant experience. We want to see how you can bring your unique flair to our team!
Craft a Catchy Cover Letter: Your cover letter is your chance to shine! Tell us why you're excited about the Customer Service Administrator role and how you can contribute to our friendly team.
Show Off Your Organisational Skills: Since this role involves coordinating diaries and scheduling, give us examples of how you've successfully managed multiple tasks in the past. We love a proactive attitude!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to find your details and get back to you!
How to prepare for a job interview at Cactus Search
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Customer Service Administrator. Familiarise yourself with handling inbound calls, booking engineers, and coordinating diaries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Show Off Your Communication Skills
Since strong communication is key for this position, practice articulating your thoughts clearly. You might want to prepare examples of how you've successfully handled customer queries in the past. This will showcase your ability to provide excellent customer service.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage your time and stay organised, especially in a fast-paced environment. Consider sharing specific strategies or tools you use to keep track of tasks and appointments, as this aligns perfectly with what they’re looking for.
✨Bring a Positive Attitude
A proactive and positive attitude can set you apart from other candidates. During the interview, express your enthusiasm for the role and the team environment. A friendly demeanour can go a long way in making a great impression!