IT Professional Consultant

Job Description Are you an experienced IT professional with a passion for delivering exceptional service and driving business growth? Join our clients team as a Professional Services Consultant and play a vital role in supporting their global customers and implementing cutting-edge solutions. This is a Hybrid role where you will be required to work onsite in Glasgow 1 day a week with the remaining 4 at home. Sponsorship is not offered for this role, only applicants within a commutable distance to Glasgow will be considered. Salary: £40,000 – £45,000 + 5% Bonus About the Role Our clients support team provides first and second-level assistance to international clients, while their professional services team manages the implementation of Syntelate XA both remotely and on-site in the UK and abroad. This is a technical role that also requires a commercial mindset, focusing on understanding customer needs and delivering exceptional results and identify new business opportunities. Key Responsibilities Provide expert technical support during the software implementation process. Log, investigate, and resolve client issues promptly and effectively. Become a subject matter expert on our products. Prepare accurate and comprehensive project and technical documentation. Imp…