Cactus Search in Central London is recruiting an ambitious Team Manager for a well known brand's contact centre. The role is Hybrid, offering Β£45k plus benefits and an opportunity to lead a busy, vibrant team focused on delivering excellent service.
You will monitor performance against KPIs, coach advisors, manage daily operations, and communicate issues to the Operations Manager. The ideal candidate has team leadership experience in a call centre, strong numeracy, and excellent written and
#J-18808-Ljbffr
Hybrid Contact Centre Team Manager: Lead, Coach & Drive KPIs employer: Cactus Search
Join a forward-thinking organisation as the Head of Procurement, where you will have the opportunity to make a significant impact on our procurement strategy while working remotely from anywhere in the UK. We pride ourselves on fostering a collaborative work culture that values innovation and employee growth, offering competitive salaries and a clear pathway for professional development. With a focus on delivering measurable cost savings and enhancing supplier relationships, this role provides a unique chance to contribute to meaningful change within a dynamic team.