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- Tasks: Lead product strategy and ensure top-notch delivery for tech products.
- Company: Join a dynamic team focused on innovative SaaS solutions in Glasgow.
- Benefits: Enjoy flexible working with 1-2 days on-site and a collaborative culture.
- Why this job: Shape the future of tech products while making a real impact on customer experience.
- Qualifications: Strong leadership in tech, agile methodologies, and project management skills required.
- Other info: Must be based within commuting distance of Glasgow City Centre.
The predicted salary is between 60000 - 84000 £ per year.
We are looking for a Head of Product & Services - you will be responsible for ensuring the clients tech products are designed, delivered, and supported to the highest standards. This role focuses on aligning the business product strategy with operational excellence, ensuring that delivery processes are efficient & agile. This role is minimum 1 -2 days per week on site in Glasgow. Please only apply if you are based in commutable distance from Glasgow City Centre.
Leading cross-functional teams across product management, delivery, and customer operations, this role ensures that product road-maps are executed effectively, and customer onboarding is smooth!
Role overview:
- Define & execute the product vision and strategy for the customer
- Lead the creation of a strategic product road-map
- You will prioritise (features & initiatives) based on customer insights & market trends
- Oversee the planning, execution, risk management & quality assurance of all products & releases
- Implement and refine agile best practices & framework
- Manage the product strategy & execution, ensuring client & stakeholders are aligned and informed
- Own the end-to-end customer onboarding, journey & engagement
- Oversee performance of the 24/7 support team, ensuring SLAs, response times, and resolution targets are met & improved
Required:
- Strong leadership and team management skills, with experience leading cross-functional tech/ IT teams
- Previous experience managing product delivery in complex and fast-paced B2B - Digital/ Tech/ IT environments
- In-depth understanding of Agile and other product development methodologies
- Strong problem-solving skills & the ability to navigate challenges & drive outcomes
- Project management skills, with the ability to manage multiple initiatives simultaneously
Please share your CV and we can have a call.
Head of Product (Saas) employer: Cactus Search
Contact Detail:
Cactus Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Product (Saas)
✨Tip Number 1
Network with professionals in the SaaS industry, especially those who have experience in product management. Attend local meetups or online webinars to connect with potential colleagues and learn about the latest trends in product strategy.
✨Tip Number 2
Familiarise yourself with Agile methodologies if you haven't already. Consider obtaining a certification or attending workshops that focus on Agile practices, as this will demonstrate your commitment to the role and enhance your understanding of effective product delivery.
✨Tip Number 3
Prepare to discuss specific examples of how you've led cross-functional teams in the past. Highlight your leadership style and how you’ve successfully aligned product strategies with operational excellence in previous roles.
✨Tip Number 4
Research StudySmarter’s products and services thoroughly. Understanding our offerings will allow you to tailor your discussions during interviews, showing that you're genuinely interested in how you can contribute to our success.
We think you need these skills to ace Head of Product (Saas)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in product management, particularly in SaaS and B2B environments. Emphasise your leadership skills and any experience with agile methodologies.
Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your understanding of the role and how your background aligns with the company's needs. Mention specific examples of how you've successfully led cross-functional teams and managed product delivery.
Showcase Problem-Solving Skills: In your application, provide examples of challenges you've faced in previous roles and how you navigated them. This will demonstrate your strong problem-solving abilities, which are crucial for this position.
Highlight Agile Experience: Since the role requires an in-depth understanding of agile practices, make sure to detail your experience with agile methodologies in your CV and cover letter. Discuss how you've implemented these practices in past projects.
How to prepare for a job interview at Cactus Search
✨Showcase Your Leadership Skills
As a Head of Product, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led cross-functional teams, highlighting how you motivated team members and drove projects to completion.
✨Understand Agile Methodologies
Since the role requires an in-depth understanding of Agile practices, be ready to discuss your experience with Agile frameworks. Share specific instances where you've implemented Agile methodologies to improve product delivery and team efficiency.
✨Align with Business Strategy
The company is looking for someone who can align product strategy with operational excellence. Be prepared to talk about how you've previously aligned product roadmaps with business goals, using customer insights and market trends to inform your decisions.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your problem-solving skills. Think of challenges you've encountered in previous roles and how you navigated them. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
