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- Tasks: Lead product strategy and ensure top-notch delivery for tech products.
- Company: Join a dynamic team focused on innovative SaaS solutions in Glasgow.
- Benefits: Enjoy flexible working with 1-2 days on-site and a collaborative culture.
- Why this job: Shape the future of tech products while making a real impact on customer experience.
- Qualifications: Strong leadership in tech, agile methodologies, and project management skills required.
- Other info: This role is ideal for those passionate about driving product excellence in a fast-paced environment.
The predicted salary is between 43200 - 72000 £ per year.
We are looking for a Head of Product & Services - you will be responsible for ensuring the clients tech products are designed, delivered, and supported to the highest standards. This role focuses on aligning the business product strategy with operational excellence, ensuring that delivery processes are efficient & agile. This role is minimum 1 -2 days per week on site in Glasgow. Please only apply if you are based in commutable distance from Glasgow City Centre.
Leading cross-functional teams across product management, delivery, and customer operations, this role ensures that product road-maps are executed effectively, and customer onboarding is smooth!
Role overview:
- Define & execute the product vision and strategy for the customer
- Lead the creation of a strategic product road-map
- You will prioritise (features & initiatives) based on customer insights & market trends
- Oversee the planning, execution, risk management & quality assurance of all products & releases
- Implement and refine agile best practices & framework
- Manage the product strategy & execution, ensuring client & stakeholders are aligned and informed
- Own the end-to-end customer onboarding, journey & engagement
- Oversee performance of the 24/7 support team, ensuring SLAs, response times, and resolution targets are met & improved
Required:
- Strong leadership and team management skills, with experience leading cross-functional tech/ IT teams
- Previous experience managing product delivery in complex and fast-paced B2B - Digital/ Tech/ IT environments
- In-depth understanding of Agile and other product development methodologies
- Strong problem-solving skills & the ability to navigate challenges & drive outcomes
- Project management skills, with the ability to manage multiple initiatives simultaneously
Please share your CV and we can have a call - matt@cactussearch.co.uk
Head of Product (Saas) employer: Cactus Search
Contact Detail:
Cactus Search Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Product (Saas)
✨Tip Number 1
Familiarise yourself with Agile methodologies and be prepared to discuss how you've implemented them in previous roles. Highlight specific examples of how you've improved product delivery processes in fast-paced environments.
✨Tip Number 2
Research StudySmarter's current product offerings and think about how you can align your vision with our goals. Be ready to share innovative ideas on how to enhance our product strategy during the interview.
✨Tip Number 3
Prepare to demonstrate your leadership skills by discussing past experiences where you successfully led cross-functional teams. Use metrics or outcomes to showcase your impact on team performance and product success.
✨Tip Number 4
Network with professionals in the tech and SaaS industry, especially those who have experience in product management. Engaging with others can provide insights and potentially valuable connections that may help you stand out in the application process.
We think you need these skills to ace Head of Product (Saas)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your leadership and team management skills, especially in cross-functional tech teams. Emphasise your experience in managing product delivery in B2B environments and your understanding of Agile methodologies.
Craft a Compelling Cover Letter: In your cover letter, clearly articulate your vision for the product strategy and how you plan to align it with operational excellence. Mention specific examples of how you've successfully led product road-maps and improved customer onboarding in previous roles.
Showcase Problem-Solving Skills: Include examples in your application that demonstrate your strong problem-solving skills. Describe challenges you've faced in product management and how you navigated them to drive successful outcomes.
Highlight Project Management Experience: Detail your project management skills by providing examples of how you've managed multiple initiatives simultaneously. This will show your ability to oversee planning, execution, and quality assurance effectively.
How to prepare for a job interview at Cactus Search
✨Showcase Your Leadership Skills
As a Head of Product, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led cross-functional teams, highlighting how you motivated team members and drove projects to completion.
✨Understand Agile Methodologies
Since the role requires an in-depth understanding of Agile practices, be ready to discuss your experience with Agile frameworks. Share specific instances where you've implemented Agile methodologies to improve product delivery and team efficiency.
✨Align with Business Strategy
Familiarise yourself with the company's product vision and strategy. During the interview, articulate how you would align product roadmaps with business objectives, using insights from customer feedback and market trends to prioritise features effectively.
✨Prepare for Problem-Solving Scenarios
Expect to face questions that assess your problem-solving skills. Think of challenges you've encountered in previous roles, how you navigated them, and the outcomes. This will showcase your ability to drive results even in complex situations.
