Debt Recovery Credit Controller

Debt Recovery Credit Controller We’re looking for a driven and professional Debt Recovery Advisor to join our Customer Services team. This is an excellent opportunity for someone who’s confident speaking with customers, experienced in managing overdue accounts, and motivated by achieving successful resolutions. The business is looking for a new member for the team on a 12 Month FTC (potentially extended) £29-32k DOE + business benefits 1 day per week onsite (Surrey) What you’ll do Manage a portfolio of customers with overdue debt Communicate professionally and tactfully with customers to agree payment plans Follow established debt recovery and legal processes Reconcile accounts and ensure accurate records Work collaboratively with colleagues to meet team targetsWhat we’re looking for Experience in debt recovery or managing overdue accounts Strong communication, negotiation, and organisational skills Ability to stay calm under pressure and follow systematic processes Good attention to detail and accuracy Competent using Microsoft Office and digital systemsWhat you bring A confident, mature approach with patience and professionalism Motivation to pursue overdue debt and achieve results Willingness to learn, adapt and work flexibly A team-focused mindset and a positive attitudeIf you’re a quick learner with a passion for customer service and debt management, we’d love to hear from you. Apply today and take the next step in your career