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For Companies At a Glance
- Tasks: Manage overdue accounts and communicate with customers to agree on payment plans.
- Company: Join a dynamic Customer Services team in a supportive environment.
- Benefits: Competitive salary, business benefits, and flexible working options.
- Why this job: Make a real difference by helping customers resolve their debts.
- Qualifications: Experience in debt recovery and strong communication skills required.
- Other info: Opportunity for career growth in a collaborative team setting.
The predicted salary is between 25000 - 36000 £ per year.
We are looking for a driven and professional Debt Recovery Advisor to join our Customer Services team. This is an excellent opportunity for someone who is confident speaking with customers, experienced in managing overdue accounts, and motivated by achieving successful resolutions.
The business is looking for a new member for the team on a 12 Month FTC (potentially extended) with a salary of £29-32k DOE + business benefits. The role requires 1 day per week onsite (Surrey).
What you’ll do:
- Manage a portfolio of customers with overdue debt
- Communicate professionally and tactfully with customers to agree payment plans
- Follow established debt recovery and legal processes
- Reconcile accounts and ensure accurate records
- Work collaboratively with colleagues to meet team targets
What we’re looking for:
- Experience in debt recovery or managing overdue accounts
- Strong communication, negotiation, and organisational skills
- Ability to stay calm under pressure and follow systematic processes
- Good attention to detail and accuracy
- Competent using Microsoft Office and digital systems
What you bring:
- A confident, mature approach with patience and professionalism
- Motivation to pursue overdue debt and achieve results
- Willingness to learn, adapt and work flexibly
- A team-focused mindset and a positive attitude
If you are a quick learner with a passion for customer service and debt management, we would love to hear from you. Apply today and take the next step in your career!
Debt Recovery Credit Controller in London employer: Cactus Search Limited.
Contact Detail:
Cactus Search Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Debt Recovery Credit Controller in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the debt recovery and customer service sectors. You never know who might have a lead on a job or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions related to debt recovery. Think about how you’d handle specific scenarios, as this will show your problem-solving skills and experience.
✨Tip Number 3
Show off your communication skills! During interviews, be clear and concise when discussing your experience with overdue accounts. Remember, they want to see how you handle tough conversations.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search.
We think you need these skills to ace Debt Recovery Credit Controller in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in debt recovery and managing overdue accounts. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team. Share specific examples of how you've successfully resolved overdue debts and communicated with customers.
Showcase Your Communication Skills: Since this role involves a lot of customer interaction, make sure your application reflects your strong communication skills. We love candidates who can convey professionalism and tact, so let that come through in your writing!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Cactus Search Limited.
✨Know Your Debt Recovery Basics
Before the interview, brush up on your knowledge of debt recovery processes and legal frameworks. Being able to discuss these confidently will show that you’re serious about the role and understand the industry.
✨Practice Your Communication Skills
Since the job involves a lot of customer interaction, practice how you would communicate with customers about overdue accounts. Role-play scenarios with a friend or family member to refine your negotiation and conflict resolution skills.
✨Showcase Your Organisational Skills
Prepare examples from your past experiences where you successfully managed multiple accounts or projects. Highlight how you kept everything organised and met deadlines, as this is crucial for a Debt Recovery Credit Controller.
✨Demonstrate Team Spirit
Be ready to discuss how you’ve worked collaboratively in previous roles. Share specific instances where you contributed to team goals, as this position values a team-focused mindset and positive attitude.