Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage overdue accounts and communicate with customers to agree on payment plans.
- Company: Join a dynamic team focused on customer service and debt recovery.
- Benefits: Competitive salary, flexible working, and potential for contract extension.
- Why this job: Make a real difference by helping customers resolve their debts.
- Qualifications: Experience in debt recovery and strong communication skills required.
- Other info: Great opportunity for career growth in a supportive environment.
The predicted salary is between 29000 - 32000 £ per year.
We’re looking for a driven and professional Debt Recovery Advisor to join our Customer Services team. This is an excellent opportunity for someone who’s confident speaking with customers, experienced in managing overdue accounts, and motivated by achieving successful resolutions. The business is looking for a new member for the team on a 12 Month FTC (potentially extended) £29-32k DOE + business benefits 1 day per week onsite (Surrey).
What you’ll do:
- Manage a portfolio of customers with overdue debt
- Communicate professionally and tactfully with customers to agree payment plans
- Follow established debt recovery and legal processes
- Reconcile accounts and ensure accurate records
- Work collaboratively with colleagues to meet team targets
What we’re looking for:
- Experience in debt recovery or managing overdue accounts
- Strong communication, negotiation, and organisational skills
- Ability to stay calm under pressure and follow systematic processes
- Good attention to detail and accuracy
- Competent using Microsoft Office and digital systems
What you bring:
- A confident, mature approach with patience and professionalism
- Motivation to pursue overdue debt and achieve results
- Willingness to learn, adapt and work flexibly
- A team-focused mindset and a positive attitude
If you’re a quick learner with a passion for customer service and debt management, we’d love to hear from you. Apply today and take the next step in your career!
Debt Recovery Credit Controller employer: Cactus Search Limited.
Contact Detail:
Cactus Search Limited. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Debt Recovery Credit Controller
✨Tip Number 1
Network like a pro! Reach out to your connections in the debt recovery field and let them know you're on the hunt for a new role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Practice your pitch! When you get the chance to chat with potential employers, be ready to showcase your experience in managing overdue accounts. Highlight your strong communication skills and how you've successfully resolved customer issues in the past.
✨Tip Number 3
Stay organised! Keep track of the jobs you’ve applied for and follow up if you haven’t heard back. A polite nudge can show your enthusiasm and keep you on their radar.
✨Tip Number 4
Don’t forget to apply through our website! We’re always looking for passionate individuals like you to join our team. Plus, it’s a great way to ensure your application gets seen by the right people.
We think you need these skills to ace Debt Recovery Credit Controller
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in debt recovery and managing overdue accounts. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our Customer Services team. Share specific examples of how you've successfully resolved overdue debts and communicated with customers.
Showcase Your Communication Skills: Since this role involves a lot of customer interaction, make sure your written application reflects your strong communication skills. Keep it professional yet approachable, just like we do at StudySmarter!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Cactus Search Limited.
✨Know Your Debt Recovery Basics
Before the interview, brush up on your knowledge of debt recovery processes and legalities. Familiarise yourself with common terms and practices in the industry, as this will help you speak confidently about your experience and demonstrate your understanding of the role.
✨Showcase Your Communication Skills
Since the job requires strong communication skills, prepare examples of how you've successfully negotiated payment plans or resolved disputes in the past. Practise articulating these experiences clearly, as it will show your ability to handle customer interactions professionally.
✨Demonstrate Team Spirit
The company values a team-focused mindset, so be ready to discuss how you've collaborated with colleagues in previous roles. Think of specific instances where teamwork led to achieving targets or resolving issues, and highlight your positive attitude towards working with others.
✨Prepare for Pressure Scenarios
Given the nature of debt recovery, staying calm under pressure is crucial. Prepare for potential situational questions that may test your ability to handle stress. Reflect on past experiences where you maintained composure and followed systematic processes, and share those stories during the interview.
