Head of B2C Sales | Global Sales Transformation in London

Head of B2C Sales | Global Sales Transformation in London

London Full-Time On-site
Cactus Search Careers

Cactus Search is looking to connect with an experienced Head of B2C Sales for a senior, internationally focused opportunity.

This is a strategic leadership role for someone who knows how to turn sales strategy into measurable commercial results β€” improving conversion, maximising revenue and transforming the way customer management and contact centre sales operations perform.

The role will focus on:

  • Leading a global B2C sales development and transformation agenda.
  • Improving lead-to-sale conversion, customer acquisition and revenue generation.
  • Identifying opportunities to optimise sales processes, customer journeys and onboarding.
  • Using data, insight and commercial analysis to shape sales strategy and demonstrate business impact.
  • Working across operations, marketing, technology and senior leadership to deliver sustainable improvements.
  • Embedding new ways of working and ensuring transformation translates into measurable, lasting results.

We're keen to hear from leaders who bring:

  • Extensive experience in contact centre sales, customer management or B2C revenue operations.
  • A proven track record of delivering sales performance and conversion improvements at scale.
  • Experience leading strategic change across multiple teams, regions or international markets.
  • The ability to balance commercial ambition with customer experience, operational efficiency and effective implementation.

This is an opportunity to make a genuine impact on a large-scale sales operation, shaping both the strategy and its delivery.

Interested in learning more? Drop our team your CV & we can discuss in more depth.

#SalesLeadership #B2CSales #SalesTransformation #ContactCentre #CustomerExperience #ExecutiveSearch #CactusSearch

Head of B2C Sales | Global Sales Transformation in London employer: Cactus Search Careers

Cactus Search offers a dynamic and supportive work environment in Cheltenham/Gloucester, where HR professionals are empowered to make a real impact on the organisation. With a strong focus on employee development and a culture that values innovative HR practices, you will have ample opportunities for growth and collaboration across the full employee lifecycle. Join us to be part of a high-performing team that prioritises meaningful contributions and fosters a positive workplace atmosphere.

Cactus Search Careers

Contact Details:

Cactus Search Careers Recruitment Team