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For Companies At a Glance
- Tasks: Lead exciting D365 CE projects and create innovative CRM solutions for top banking clients.
- Company: Join a dynamic tech firm at the forefront of customer engagement technology.
- Benefits: Enjoy competitive pay, flexible hybrid work, and opportunities for professional growth.
- Why this job: Make a real impact in the banking sector with cutting-edge technology and collaborative teams.
- Qualifications: Experience in Dynamics 365 CE/CRM and strong DevOps skills are essential.
- Other info: Be part of a vibrant team with excellent career advancement potential.
The predicted salary is between 48000 - 72000 £ per year.
Job Description
Job Summary –
Experienced D365 Customer Engagement (CE) Developer manage a critical project for one of our biggest clients in banking domain. The Individual should be passionate about technology, experienced in developing and managing cutting edge technology applications.
The ideal candidate will specialise in designing and developing Dynamics 365 CE solutions that address business challenges and optimise customer relationship management processes.
Responsibilities
- Manage end-to-end implementation projects, including requirements gathering, design, development, testing, and deployment of CRM solutions.
- Collaborate with clients to understand their business processes, analyse requirements, and propose innovative solutions that maximize the value of CRM.
- Configure and customize CRM applications to meet client-specific needs, utilising your in-depth technical knowledge and expertise.
- Hands on Dynamics 365 CE/CRM development on customer implementations.
- CRM system integration projects with existing systems and services
- Assisting CRM development/deployment processes
- Triage CRM implementation support issues at 3rd line level
Role Summary:
We are seeking a skilled D365 Customer Engagement (CE) DevOps Engineer to support the design, implementation, and management of CI/CD pipelines, release automation, and infrastructure for our Dynamics 365 Customer Engagement platform. This role blends DevOps best practices with Microsoft Power Platform knowledge to ensure smooth development, testing, deployment, and monitoring of Dynamics 365 solutions.
Key Responsibilities:
- Design, implement, and maintain CI/CD pipelines for Dynamics 365 CE using Azure DevOps.
- Automate solution export/import, environment provisioning, and configuration deployment across dev/test/prod.
- Integrate source control (eg, Git) for managed/unmanaged solutions and custom components.
- Collaborate with developers, functional consultants, and solution architects to streamline delivery processes.
- Manage Power Platform CLI, PAC (Power Platform ALM) tooling, and Azure DevOps YAML pipelines.
- Support release management processes, including rollback plans and deployment schedules.
- Ensure infrastructure and deployments follow security, compliance, and governance standards.
- Monitor system health, diagnose issues, and implement performance tuning or proactive fixes.
- Provide documentation, training, and knowledge sharing across delivery teams.
- Stay up to date with Microsoft platform updates and emerging DevOps tools/techniques.
Required Skills & Experience:
- Proven experience with Microsoft Dynamics 365 CE/CRM (online or on-prem).
- Hands-on with Azure DevOps, Pipelines, Repos, Artifacts, and Boards.
- Experience with source control for Power Platform solutions, including Git branching strategies.
- Familiarity with Power Platform CLI, Solution Packager, and ALM best practices.
- Strong Scripting knowledge: PowerShell, YAML, and possibly Azure CLI.
- Understanding of Dataverse, custom connectors, and integration scenarios.
- Experience deploying managed/unmanaged solutions across environments.
- Knowledge of Microsoft licensing, environment strategies, and API limitations.
- Comfortable working in agile/scrum delivery teams.
CRM/CE Developer & CRM CE DevOps Engineer - Contract - London, UK (Hybrid) employer: Cactus IT Solutions UK Ltd
Contact Detail:
Cactus IT Solutions UK Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM/CE Developer & CRM CE DevOps Engineer - Contract - London, UK (Hybrid)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Dynamics 365. A friendly chat can lead to insider info about job openings that aren't even advertised yet.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best CRM projects and solutions. This is your chance to demonstrate your hands-on experience with Dynamics 365 CE and DevOps practices.
✨Tip Number 3
Prepare for interviews by brushing up on common technical questions related to Dynamics 365 and Azure DevOps. We recommend practicing with a friend or using mock interview platforms to build your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace CRM/CE Developer & CRM CE DevOps Engineer - Contract - London, UK (Hybrid)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role. Highlight your experience with Dynamics 365 CE and any relevant projects you've worked on. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your background makes you a perfect fit. We love seeing enthusiasm and a personal touch.
Showcase Your Technical Skills: Don’t forget to highlight your technical expertise, especially with Azure DevOps and CI/CD pipelines. We’re keen on seeing how you’ve applied these skills in real-world scenarios, so be specific!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Cactus IT Solutions UK Ltd
✨Know Your Dynamics 365 Inside Out
Make sure you brush up on your knowledge of Microsoft Dynamics 365 CE. Be prepared to discuss specific projects you've worked on, the challenges you faced, and how you overcame them. This will show your passion for technology and your hands-on experience.
✨Showcase Your DevOps Skills
Since this role involves CI/CD pipelines and Azure DevOps, be ready to talk about your experience with these tools. Prepare examples of how you've implemented automation in previous projects and how it improved efficiency. This will demonstrate your technical expertise and problem-solving abilities.
✨Understand the Client's Business Needs
Research the banking domain and understand common CRM challenges faced by clients in this sector. During the interview, relate your technical skills to how they can solve these business problems. This shows that you can think beyond just the tech and focus on delivering value.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle real-world issues. Think through potential problems you might encounter in CRM implementation or DevOps processes and how you would address them. This will highlight your critical thinking and adaptability.