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- Tasks: Support and enhance voice and video telephony platforms while collaborating with a dynamic team.
- Company: Join CACI, a leading tech consultancy empowering organisations with innovative solutions.
- Benefits: Enjoy a competitive salary, flexible working, and opportunities for professional growth.
- Why this job: Make a real impact in a rapidly expanding field with cutting-edge technology.
- Qualifications: Experience in network infrastructure and cloud technologies is essential.
- Other info: Be part of an inclusive culture that values diversity and teamwork.
The predicted salary is between 36000 - 60000 £ per year.
Responsibilities:
- HS and LS Voice and Video telephony platforms.
- Partner Connectivity across the UK and overseas.
- Underlying infrastructure to support UC Applications.
- Develop additional UC skills to aid in the support of other UC Team Collaboration Tools and Audio-Visual and Managed Events capability to help create a multidisciplinary team.
- Hardware installation/configuration.
- Infrastructure support - Flexpod, NettApps.
Other Responsibilities:
- Faults and service requests.
- Technical escalations.
- Contribute to the Internal monitoring and management tools (Grafana, Splunk and python based tools, Ansible).
Core Skills, Knowledge and Experience Required:
- Network Infrastructure: LAN/WAN fundamentals, QoS for video and voice traffic, VLAN design, IP Addressing, Secure device onboarding and certificate management, Firewall administration (Cisco ASA/Firepower, Palo Alto, Fortinet), Cisco Unified Communications Manager (CUCM), Cisco Jabber, Cisco Unity Connection, Cisco Expressway, Cisco Meeting Server, Webex Control Hub administration, SIP protocol understanding, Interoperability and integration with Microsoft 365 or other UC tools.
- Servers & Storage: Physical and virtual server installation, configuration, and support (Windows Server, Linux distributions), Expertise in virtualisation platforms (VMware vSphere), Storage provisioning, replication, and backup solutions, Cisco UCS, Hyperflex, FlexPOD, Netapp.
- Infrastructure Automation & Monitoring: Scripting and automation, Infrastructure as Code (IaC) experience (Terraform, Ansible), Splunk, Grafana.
- Video Conferencing Systems: Deploy, configure, and troubleshoot Cisco VTC endpoints (Room Kits, Webex Boards, SX/MX series, Desk series), Knowledge of Zoom Rooms, Microsoft Teams Rooms, and interoperability gateways.
- Cloud Infrastructure: AWS architecture and management, Hybrid cloud deployments & integration with on-premise systems, Cloud networking, security groups, and resource optimisation.
Expected behaviours:
- Proactive
- Adaptable
- Flexible
- A team player
- Reliable
Work arrangement:
The key to our success is our teamwork and collaboration. We take a hybrid approach - working remotely and coming into the office depending on the business demand and collaboration required as part of the delivery process.
Unified Collaboration Infrastructure Engineer in Cheltenham employer: CACI
Contact Detail:
CACI Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Unified Collaboration Infrastructure Engineer in Cheltenham
✨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend meetups, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Create a portfolio or a personal website showcasing your projects and achievements. This is a great way to demonstrate your expertise in Unified Collaboration Infrastructure and make a lasting impression.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to UC technologies. Be ready to discuss your experience with tools like Cisco CUCM and AWS, and how you've tackled challenges in past roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're genuinely interested in joining our team at CACI Network Services. Don’t miss out!
We think you need these skills to ace Unified Collaboration Infrastructure Engineer in Cheltenham
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Unified Collaboration Infrastructure Engineer role. Highlight relevant experience with voice and video telephony platforms, as well as any specific skills in Cisco technologies or cloud infrastructure that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your adaptability and teamwork skills, as these are key for us at CACI.
Showcase Your Technical Skills: Be sure to list all your technical skills clearly, especially those related to network infrastructure, virtualisation, and automation tools like Ansible and Terraform. We love seeing candidates who can demonstrate their expertise in these areas!
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at CACI
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of voice and video telephony platforms, as well as the underlying infrastructure that supports UC applications. Familiarise yourself with tools like Cisco Unified Communications Manager and Webex Control Hub, as these will likely come up in conversation.
✨Showcase Your Problem-Solving Skills
Be prepared to discuss how you've handled technical escalations or faults in the past. Think of specific examples where you successfully resolved issues, especially those related to network infrastructure or video conferencing systems. This will demonstrate your proactive and adaptable nature.
✨Highlight Your Scripting and Automation Experience
Since automation is key in this role, be ready to talk about your experience with scripting languages and tools like Ansible and Terraform. Share any projects where you've implemented Infrastructure as Code, as this will show your ability to streamline processes and improve efficiency.
✨Emphasise Team Collaboration
Given the importance of teamwork in this position, think of examples that showcase your ability to work well within a multidisciplinary team. Discuss how you've collaborated on projects, particularly in hybrid environments, to highlight your flexibility and reliability.
