Unified Collaboration Infrastructure Engineer in Cheltenham
Unified Collaboration Infrastructure Engineer

Unified Collaboration Infrastructure Engineer in Cheltenham

Cheltenham Full-Time 36000 - 60000 £ / year (est.) No home office possible
CACI Network Services

At a Glance

  • Tasks: Support and develop cutting-edge Unified Collaboration technologies for major clients.
  • Company: Join CACI, a leading tech consultancy with a diverse and inclusive culture.
  • Benefits: Flexible working, competitive salary, and opportunities for professional growth.
  • Other info: Embrace diversity and be part of a team that values collaboration and adaptability.
  • Why this job: Make an impact in a dynamic environment while working with innovative tech solutions.
  • Qualifications: Experience in network infrastructure and unified communications is a plus.

The predicted salary is between 36000 - 60000 £ per year.

About CACI

From our headquarters in London, we are empowering organisations to make bold, strategic moves with the power of data and technology. Founded in 1975, our operations take place from multiple offices across the UK, Europe and India with over 1600 full-time employees and an annual turnover of £179m. Our expertise spans industries, from retail and education to public sector and transport - delivering intelligent solutions that drive progress and create measurable impact.

About Network Services

CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities.

Key responsibilities:

  • HS and LS Voice and Video telephony platforms.
  • Partner Connectivity across the UK and overseas.
  • Underlying infrastructure to support UC Applications.
  • Develop additional UC skills to aid in the support of other UC Team Collaboration Tools and Audio-Visual and Managed Events capability.
  • Hardware installation/configuration.
  • Infrastructure support - Flexpod, NettApps.

Other responsibilities could include:

  • Faults and service requests.
  • Technical escalations.
  • Contribute to the Internal monitoring and management tools (Grafana, Splunk and python based tools, Ansible).

Core skills, knowledge and experience required:

  • Network Infrastructure: LAN/WAN fundamentals, QoS for video and voice traffic, VLAN design, IP Addressing, Secure device onboarding and certificate management.
  • Firewall administration: Cisco ASA/Firepower, Palo Alto, Fortinet.
  • Unified Communications Platforms: Cisco UC products, Cisco Unified Communications Manager (CUCM), Cisco Jabber, Cisco Unity Connection, Cisco Expressway, Cisco Meeting Server, Webex Control Hub administration, SIP protocol understanding, Interoperability and integration with Microsoft 365 or other UC tools.
  • Servers & Storage: Physical and virtual server installation, configuration, and support (Windows Server, Linux distributions), Expertise in virtualisation platforms (VMware vSphere), Storage provisioning, replication, and backup solutions, Cisco UCS, Hyperflex, FlexPOD, Netapp.
  • Infrastructure Automation & Monitoring: Scripting and automation, Infrastructure as Code (IaC) experience (Terraform, Ansible), Splunk, Grafana.
  • Video Conferencing Systems: Deploy, configure, and troubleshoot Cisco VTC endpoints (Room Kits, Webex Boards, SX/MX series, Desk series), Knowledge of Zoom Rooms, Microsoft Teams Rooms, and interoperability gateways.
  • Cloud Infrastructure: Amazon Web Services (AWS) architecture and management, Hybrid cloud deployments & integration with on-premise systems, Cloud networking, security groups, and resource optimisation.

Expected behaviours:

We have a structured performance management framework which measures continual attainment against key personal behaviours. We believe this is an important part of our success and culture. Joining as a team member we expect you to act as a role model and exemplar against these behaviours which are to be: Proactive, Adaptable, Flexible, A team player, Reliable.

Flexibility: The key to our success is our teamwork and collaboration. We take a hybrid approach - working remotely and coming into the office depending on the business demand and collaboration required as part of the delivery process.

Equal opportunities: CACI is proud to be an equal employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favourably due to ethnic origin, age, gender, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination.

As a Disability Confident employer, we will provide reasonable adjustments in the recruitment process where requested. Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview. Our people are unique, and we encourage, and support them, to be confident in contributing to our inclusion journey.

Unified Collaboration Infrastructure Engineer in Cheltenham employer: CACI Network Services

CACI is an exceptional employer that champions a culture of authenticity and collaboration, empowering employees to thrive in their careers while working on innovative projects across diverse industries. With a commitment to inclusivity and equal opportunities, CACI offers a flexible hybrid work environment, robust employee growth programmes, and the chance to engage with cutting-edge technology in a supportive team setting. Located in London, employees benefit from being at the heart of a vibrant city, enhancing both their professional and personal lives.
CACI Network Services

Contact Detail:

CACI Network Services Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Unified Collaboration Infrastructure Engineer in Cheltenham

✨Tip Number 1

Network like a pro! Reach out to current employees at CACI on LinkedIn or other platforms. Ask them about their experiences and any tips they might have for landing a role in Unified Collaboration Infrastructure.

✨Tip Number 2

Prepare for the interview by brushing up on your technical skills. Make sure you can talk confidently about Cisco UC products and cloud infrastructure. We want to see your passion for the tech!

✨Tip Number 3

Show off your teamwork skills! CACI values collaboration, so be ready to share examples of how you've worked effectively in teams. Highlight your adaptability and flexibility in past roles.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you're genuinely interested in joining the CACI team. Let's get you that interview!

We think you need these skills to ace Unified Collaboration Infrastructure Engineer in Cheltenham

Voice and Video Telephony Platforms
Network Infrastructure
LAN/WAN Fundamentals
QoS for Video and Voice Traffic
VLAN Design
IP Addressing
Firewall Administration (Cisco ASA/Firepower, Palo Alto, Fortinet)
Cisco Unified Communications Products
Webex Control Hub Administration
SIP Protocol Understanding
Virtualisation Platforms (VMware vSphere)
Infrastructure as Code (IaC) Experience (Terraform, Ansible)
Amazon Web Services (AWS) Architecture and Management
Cloud Networking and Security Groups
Video Conferencing Systems Deployment and Troubleshooting

Some tips for your application 🫡

Tailor Your CV: Make sure your CV is tailored to the Unified Collaboration Infrastructure Engineer role. Highlight relevant experience and skills that match the job description, especially around network infrastructure and unified communications.

Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your background makes you a perfect fit. Don’t forget to mention your adaptability and teamwork skills!

Showcase Your Technical Skills: Be specific about your technical expertise in areas like Cisco UC products, cloud infrastructure, and automation tools. Use examples from past experiences to demonstrate your capabilities and problem-solving skills.

Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s the easiest way for us to see your application and get you into the process quickly!

How to prepare for a job interview at CACI Network Services

✨Know Your Tech Inside Out

Make sure you brush up on your knowledge of Unified Communications platforms, especially Cisco products like CUCM and Webex. Be ready to discuss your experience with LAN/WAN fundamentals and how you've tackled issues in previous roles.

✨Showcase Your Problem-Solving Skills

Prepare examples of how you've resolved technical escalations or managed faults in network infrastructure. Highlight your experience with tools like Grafana and Splunk, as well as any scripting you've done with Ansible or Terraform.

✨Demonstrate Team Spirit

Since teamwork is key at CACI, think of instances where you've collaborated effectively with others. Be ready to share how you adapt to different team dynamics and contribute to a positive work environment.

✨Be Ready for Scenario Questions

Expect questions that put you in hypothetical situations related to UC applications or cloud infrastructure. Practice articulating your thought process and decision-making skills, showing how you would approach real-world challenges.

Unified Collaboration Infrastructure Engineer in Cheltenham
CACI Network Services
Location: Cheltenham

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