Service Asset & Configuration Management Analyst (SACM)
Service Asset & Configuration Management Analyst (SACM)

Service Asset & Configuration Management Analyst (SACM)

Full-Time 36000 - 60000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Manage software contracts and ensure compliance throughout their lifecycle.
  • Company: Join CACI, a leader in IT and data solutions with a global presence.
  • Benefits: Enjoy hybrid work, competitive salary, bonuses, and comprehensive health benefits.
  • Why this job: Be part of a dynamic team that values your career growth and offers tailored training.
  • Qualifications: Experience with software contracts and licensing is essential; ITIL certification preferred.
  • Other info: Flexible working environment with opportunities for career progression.

The predicted salary is between 36000 - 60000 £ per year.

Compliance Analyst – Software Contracts

At CACI we do amazing things with data and technology. We are experts in all things across the spectrum of IT, Network, NetDevOps and Security Infrastructure and have a deep track record in architecting, designing, building and automating some of the UK’s largest Enterprise and Data Centre environments.

As part of the wider CACI Team you will be joining 1,500 people working in over 50 markets globally.

We have an urgent requirement for a Compliance Analyst – Software Contracts, to join the team.

Main Purpose of the role

The Software Asset Management team is a critical, highly qualified and accredited team within the companies Enterprise Platforms & Services, responsible for.

  • The effective management, control, and protection of software assets throughout all stages of their lifecycle to reduce IT costs and limit business and legal risk related to the ownership and use of software, while maximizing IT responsiveness and end-user productivity.
  • The Software Asset Management (SAM) tool to support reliable asset tracking, recovery, and compliance / capability to enable Effective Licence Positions (ELPs) across Publishers and the ability to maximise the value from our software asset estate to relevant software owners across the organisation.
  • Reliable and timely review and renewal of Software Contracts.
  • Management of the end-to-end life cycle of the companies software assets. Ensure compliance is maintained through the management of Effective Licencing Position and maximising the value from the software asset.
  • Accountable for ensuring commercial risks are captured and confirming actions plans are in place to address risk areas with relevant stakeholders.

Work Experience & Functional / Technical Skills required

  • Understanding and experience of working with software Contracts & Agreements.
  • Experience dealing with Publishers and Resellers.
  • Experience dealing with internal Stakeholders.
  • Working knowledge of Software licensing.
  • Experience of following Process / Work Instruction documentation.
  • Experience of using SharePoint & Teams.
  • Experience of using Ariba Purchasing tool.
  • Experience of Software Asset Management tooling (ServiceNow SAMPro & Software License Contract module desirable)
  • Experienced in Software Asset Management & Software Procurement in an enterprise environment desirable.

Education and Certifications required to perform the role

  • ITIL

Key Competencies/Core Capabilities required to perform the role

Delivery (Customer Focus):

  • Commercial knowledge of software and associated licencing models is essential to deliver Effective License Position (ELP) reporting.

Delivery (Commerciality):

  • Process driven, structured and analytical approach with a focus on accuracy and diligence.
  • Able to accept and meet tight deadlines with a calm approach in a pressurised situation.

Collaboration (Building Relationships):

  • Requires effective relationship building to solve problems collectively.

Courage (Prioritisation)

  • Ability to analyse data to identify issues, support issue resolution and aid in decision making.

Courage (Challenge and Support)

  • Displays initiative with an ability to challenge and suggest improvements to achieve the right outcome.

Agility (Growth Mindset)

  • Capable of expanding and enhancing your knowledge across a range of software

Care (Safety)

  • Ability to handle confidential information with tact and sensitivity

Key accountabilities of the role

  • Responsible for maintaining software contracts.
  • Administration and management of software contract renewal process in Software Asset Management tool.
  • Maintenance of software contract Stakeholders (business, Procurement, Enterprise Architecture, publishers & resellers).
  • Maintenance of software contracts linkage to APM tool.
  • Maintenance of software core company.
  • Review of renewal status for software contracts.
  • Create new contracts in Software Asset Management tool.
  • Produce and circulate timely reports for Software contracts renewals board, Procurement, Finance & Business Owners.
  • Attend Review Board meetings and update relevant contracts.
  • Attend meetings with internal stakeholders.
  • Engage with Publishers and resellers.
  • Produce Publisher quote requirements.
  • Review Publisher quotes and identify gaps.
  • Engage with Stakeholders from different levels in the Company.
  • Produce software contract termination notice and inform relevant Publishers of termination.
  • Provide requirements for Software Renewal Purchase Order.
  • Review historical and interpret Proof of entitlement, contracts & agreements.
  • Process Proof of entitlement for processing in Software Asset Management Tool.
  • Generate new software contract entries in Software Asset Management tool (License Contract module).
  • Identify areas for process enhancement and improvement.
  • Ensure software contract renewal tooling SLAs are met.
  • Escalate issues with software contract renewals and follow up until resolution is obtained.

Our goal is to become a key partner in IT and Network Services space, providing top quality solutions and experts, using cutting edge technology and techniques. As a member of our team, you will be key to helping us achieve this goal.

Progression

We understand that your career progression is important to you. At CACI people get promoted on merit, when they are ready. This means that your career is completely in your own hands and there is never a ceiling for your progress. We work with you to plan and develop your career through six monthly reviews (annual at a more level). We will provide clear expectations and KPI’s

Everyone’s career path is different. We welcome people exploring different areas and trying out new skillsets. Just because you start off down one path doesn’t mean you are committed to it indefinitely. At CACI you have the freedom to carve your own career path.

Flexibility:

The key to our success is our teamwork and collaboration and that tends to work best when we are all in the office working together. That said, we fully appreciate that everyone leads busy lives and we can’t always be in the office. This is why we embrace hybrid working. The aim is to be on the client site 3 times a week so you are inspired the culture and dynamism of the wider teams.

Development:

Your development is key and is a top priority for the team. We offer 3 types of training: externally run consulting courses, externally run bespoke courses and internal courses. Everyone has different training requirements which means everyone has their own training plan. A bespoke training plan will be created for you when you join.

Benefits

We have a range of benefits on offer to support you. We have a comprehensive list of schemes ranging from pension plans, to health and wellness policies, in addition you can opt into a selection of flexible benefits to meet your personal needs.

Competitive salary

Bonus related to meetings booked (or sales made)

Pension contributions up to 5% (matched by employee and employer)

Life Insurance

Personal Accident Insurance

Private Health Insurance from 2nd anniversary

Sickness & Disability income protection from 3rd anniversary

On site gym membership

Service Asset & Configuration Management Analyst (SACM) employer: CACI Ltd

At CACI, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through personalized training plans and clear career progression paths, ensuring that your professional development is prioritized. With a range of competitive benefits, including flexible working arrangements and comprehensive health policies, CACI provides a supportive environment where you can thrive both personally and professionally.
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Contact Detail:

CACI Ltd Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Service Asset & Configuration Management Analyst (SACM)

✨Tip Number 1

Familiarize yourself with software licensing models and compliance requirements. Understanding these concepts will help you engage effectively with stakeholders and demonstrate your expertise during interviews.

✨Tip Number 2

Network with professionals in the Software Asset Management field. Attend industry events or join relevant online forums to connect with others who can provide insights and potentially refer you to opportunities at CACI.

✨Tip Number 3

Gain hands-on experience with tools like ServiceNow SAMPro and Ariba Purchasing. If you haven't used them before, consider taking online courses or tutorials to boost your familiarity with these platforms.

✨Tip Number 4

Prepare to discuss your experience with managing software contracts and working with internal stakeholders. Be ready to share specific examples of how you've successfully navigated challenges in previous roles.

We think you need these skills to ace Service Asset & Configuration Management Analyst (SACM)

Understanding of Software Contracts & Agreements
Experience with Publishers and Resellers
Stakeholder Management
Knowledge of Software Licensing
Process Documentation Adherence
Proficiency in SharePoint & Teams
Experience with Ariba Purchasing Tool
Familiarity with ServiceNow SAMPro & Software License Contract Module
Software Asset Management Expertise
Analytical Skills
Attention to Detail
Effective Communication Skills
Ability to Handle Confidential Information
Problem-Solving Skills
Time Management and Deadline Orientation

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Compliance Analyst – Software Contracts position. Tailor your application to highlight relevant experience with software contracts and asset management.

Highlight Relevant Experience: In your CV and cover letter, emphasize your experience with software licensing, contract management, and any tools like ServiceNow SAMPro or Ariba. Use specific examples to demonstrate your skills in these areas.

Showcase Your Analytical Skills: Since the role requires a structured and analytical approach, provide examples of how you've successfully analyzed data or resolved issues in previous positions. This will show that you can handle the responsibilities of the role effectively.

Tailor Your Cover Letter: Craft a personalized cover letter that addresses the key competencies mentioned in the job description, such as collaboration, commercial knowledge, and the ability to handle confidential information. Make it clear why you're a great fit for the team at CACI.

How to prepare for a job interview at CACI Ltd

✨Understand Software Licensing

Make sure you have a solid understanding of software licensing models and agreements. Be prepared to discuss your experience with software contracts and how you've managed compliance in previous roles.

✨Showcase Your Analytical Skills

Highlight your ability to analyze data and identify issues. Prepare examples of how you've used data analysis to support decision-making or resolve problems in past positions.

✨Demonstrate Relationship Building

Be ready to talk about your experience working with internal stakeholders, publishers, and resellers. Share specific examples of how you've built effective relationships to achieve common goals.

✨Prepare for Process-Driven Questions

Since the role requires a structured and process-driven approach, be prepared to discuss your familiarity with following process documentation and using tools like SharePoint, Teams, and ServiceNow SAMPro.

Service Asset & Configuration Management Analyst (SACM)
CACI Ltd
C
  • Service Asset & Configuration Management Analyst (SACM)

    Full-Time
    36000 - 60000 £ / year (est.)

    Application deadline: 2027-01-17

  • C

    CACI Ltd

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