Senior Performance Engineer- Hybrid Working in City of London

About CACI

From our headquarters in London, we’re busy empowering organisations to make bold, strategic moves with the power of data and technology. Founded in 1975, our operations take place from multiple offices across the UK, Europe and India with over 1600 full-time employees and an annual turnover of £179m. Our expertise spans industries, from retail and education to public sector and transport – delivering intelligent solutions that drive progress and create measurable impact. Whether it’s business intelligence, customer marketing, cloud infrastructure, cybersecurity, critical national infrastructure or data management, our approach is never one-size-fits-all. We don’t just deliver solutions; we build for tomorrow’s world, all while fostering a culture that allows employees to be their authentic selves and succeed in their careers.

About Network Services

CACI Network Services is a rapidly expanding specialist IT and Networks consultancy offering a wide variety of opportunities to work within challenging and exciting environments with our major clients in Global Media, Banking, Government, Telecoms & Utilities.

The role

Responsible for the design, development, implementation, and troubleshooting of audio and video systems and infrastructure, focusing on both legacy and cloud-based solutions.

• Install, test, analyse, troubleshoot and modify new Audio & Video processing equipment/solutions to achieve maximum performance and availability.
• Provide technical knowledge to the development and deployment of Audio & Video processing service infrastructure, driving improved technical and service performance.
• Design and drive processes to facilitate smooth and seamless deployment of new Audio & Video processing services.
• Design, develop, and implement Audio & Video processing systems and solutions for broadcast and satellite communications, ensuring compliance with industry standards and regulatory requirements.
• Supervise the delivery of 3rd party suppliers and contractors to ensure that delivery specifications and standards meet our customers' requirements.
• Standardise equipment to minimise disruption and achieve straightforward integration with existing networks/infrastructure.
• Document Audio & Video processing build procedures and contribute to the continuous improvement of policies, processes and procedures.
• Apply standard procedures to solve problems and identify appropriate resolution.
• Adopt the role of Design Authority (DA) in area of Audio & Video processing expertise to ensure the delivery of the end to end customer solution and for less complex projects Lead Design Authority (LDA).
• Bring a commercial perspective to the operation, with a particular focus on cash management, cash preservation and optimising returns on investments made in assets and tools.
• Contribute to accurate forecasting and capacity management for broadcast.
• Work closely with cross-functional teams, including product development, network engineering, and field operations, to support the deployment and optimisation of Audio & Video processing technologies.
• Stay updated with the latest advancements in Audio & Video processing technologies and industry trends.
• Drive collaboration, innovation and continuous improvement within Audio & Video processing engineering.
• Provide technical leadership within the team, sharing knowledge and skills and providing mentoring support to engineers and technicians.
• Act as an escalation point for troubleshooting from junior engineers.
• Support integration projects for legacy systems and cloud-based solutions.

Core skills, knowledge and experience required

• Audio and video processing - Understanding of audio and video processing principles.
• Virtualisation & Cloud Computing – proficiency with virtualisation and cloud computing eg AWS, Azure, Google Cloud platforms.
• Multiplexing - Proficiency in encoding and multiplexing technologies.
• Diagnostic tools - Proficiency in diagnostic engineering tools and software.
• Analytical and technical problem-solving skills to diagnose and resolve technical issues.
• Communication skills - collaborate with cross-functional teams, present technical info and provide training or support.
• Project management - ability to manage one or multiple projects or project tasks and meet deadlines.

Expected behaviours

We have a structured performance management framework which measures continual attainment against key personal behaviours. We believe this is an important part of our success and culture. Joining as a team member we expect you to act as a role model and exemplar against these behaviours which are to be:

• Proactive
• Adaptable
• Flexible
• A team player
• Reliable

Flexibility

The key to our success is our teamwork and collaboration. We take a hybrid approach – working remotely and coming into the office depending on the business demand and collaboration required as part of the delivery process.

Equal opportunities

CACI is proud to be an equal employer. Embracing the diversity of our people, we are on a journey to build a truly inclusive work environment where no one is treated less favourably due to ethnic origin, age, gender, veteran status, religion or belief, sexual orientation, marital status, and disability or health condition, actively working to prevent discrimination.

As a Disability Confident employer, we will:

• Provide reasonable adjustments in the recruitment process where requested.
• Offer people with health conditions and disabilities, meeting the minimum criteria for a role, an interview.

Our people are unique, and we encourage, and support them, to be confident in contributing to our inclusion journey.