MarTech Enablement Manager

Headquartered in London, CACI Ltd is a wholly owned subsidiary of CACI International Inc., a publicly listed company on the NYSE with annual revenue in excess of US $6.2bn and employing approx. 22,000 people worldwide. CACI Ltd is an international data and technology consultancy with £154m turnover and 1200 employees. We are passionate, progressive and unafraid of challenge; our mission is to use technology and data-driven insight to make a commercial difference.

CACI’s award-winning MarTech Enablement team helps businesses maximise the value of their MarTech investments. Our expertise spans from supporting contact strategy development and auditing MarTech ecosystems to implementing complex campaigns, designing and executing IP warming plans, and managing full end-to-end platform migrations. We deliver these services with bulletproof QA processes to ensure flawless execution and compliance at every stage.

What you’ll be doing:

• Develop in-depth knowledge of our tools, processes, and specific implementations for several clients.
• Contribute to the development and execution of CRM strategies across multiple channels.
• Drive CRM transformation initiatives, ensuring seamless integration of systems and processes.
• Manage end-to-end campaign execution, including planning, segmentation, and performance analysis.
• Campaign set up quality assurance.
• Collaborate with internal teams and stakeholders to align CRM solutions with business goals.
• Utilise data analytics to identify trends, optimise campaigns, and improve customer engagement.
• Support change management and training to ensure successful adoption of CRM tools.
• Monitor and report on CRM performance metrics, providing actionable insights for continuous improvement.

Skills:

• Working experience and knowledge using one or more of the following campaign management platforms to execute campaigns; Adobe Campaign, Braze, Bloomreach or similar.
• Previous experience building out and executing multi-channel campaign journeys.
• Ability to interrogate campaign briefs and interpret campaign requirements.
• Results orientated and an understanding of measuring success of campaigns.
• Good understanding of Digital Marketing, specifically Email, SMS and Push channels.
• Great attention to detail and logical thinker.
• Team player with excellent communication skills and willingness to learn.
• Good time management skills and proven ability to meet tight deadlines.
• Proven experience in CRM strategy development and execution.
• Hands-on experience with campaign management and customer segmentation.
• Excellent communication and stakeholder management skills.

We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Successful candidates must have the right to work in the UK.