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- Tasks: Lead the redesign of services that blend digital, physical, and human experiences.
- Company: A top digital transformation agency in Greater London.
- Benefits: Flexible working, collaborative environment, and opportunities for professional growth.
- Why this job: Make a real difference by creating impactful solutions for clients.
- Qualifications: Proven experience in service design and strategic thinking.
- Other info: Join a dynamic team and shape the future of service design.
The predicted salary is between 60000 - 80000 £ per year.
A leading digital transformation agency in Greater London seeks an experienced Service Designer to lead the redesign of services that integrate digital, physical, and human channels. This role requires significant experience in service design, with an emphasis on strategic thinking and user needs analysis.
You will collaborate closely with clients, facilitating workshops, and developing impactful solutions. The position is based in the London office, with office attendance expected 2-3 days a week.
Senior Service Designer - End-to-End Experience employer: CACI Digital Experience (formerly Cyber-Duck)
Contact Detail:
CACI Digital Experience (formerly Cyber-Duck) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Service Designer - End-to-End Experience
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can refer you to someone looking for a Senior Service Designer.
✨Tip Number 2
Showcase your skills! Create a portfolio that highlights your best service design projects. Make sure it reflects your strategic thinking and user needs analysis, as these are key for the role. Share it during interviews or even on your LinkedIn profile.
✨Tip Number 3
Prepare for those workshops! Since you'll be facilitating sessions with clients, practice your facilitation skills. Think about how you can engage participants and draw out their insights effectively. This will set you apart in interviews.
✨Tip Number 4
Apply through our website! We love seeing applications directly from candidates who are passionate about joining us. Tailor your application to highlight your experience in integrating digital, physical, and human channels, and let’s get you in for an interview!
We think you need these skills to ace Senior Service Designer - End-to-End Experience
Some tips for your application 🫡
Showcase Your Experience: Make sure to highlight your previous experience in service design, especially any projects that involved integrating digital and physical channels. We want to see how you've tackled user needs analysis and strategic thinking in your past roles.
Be Specific About Your Skills: When detailing your skills, be specific about the tools and methodologies you’ve used in service design. We love seeing candidates who can articulate their expertise clearly, so don’t hold back on the details!
Tailor Your Application: Take a moment to tailor your application to our job description. Mention how your background aligns with the role of leading redesigns and facilitating workshops. This shows us you’re genuinely interested in the position and understand what we’re looking for.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications better and ensures you don’t miss out on any important updates from us during the hiring process.
How to prepare for a job interview at CACI Digital Experience (formerly Cyber-Duck)
✨Know Your Service Design Inside Out
Make sure you’re well-versed in the principles of service design, especially how they apply to digital and physical channels. Brush up on your strategic thinking skills and be ready to discuss user needs analysis in detail.
✨Prepare for Collaborative Scenarios
Since this role involves facilitating workshops and collaborating with clients, think of examples from your past experiences where you successfully led a team or workshop. Be prepared to share how you navigated challenges and achieved impactful solutions.
✨Research the Company’s Projects
Dive into the agency's previous projects and understand their approach to service design. This will not only help you tailor your answers but also show your genuine interest in their work and how you can contribute to future projects.
✨Ask Insightful Questions
Prepare thoughtful questions that demonstrate your understanding of the role and the company. Inquire about their current challenges in service design or how they measure the success of their redesigns. This shows you’re proactive and engaged.