At a Glance
- Tasks: Transform sales data into insights and support the sales team with operational excellence.
- Company: Join a forward-thinking tech company that values innovation and collaboration.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Other info: Inclusive workplace that celebrates diversity and offers career advancement.
- Why this job: Make a real impact by optimising sales processes and driving data-driven decisions.
- Qualifications: Experience in Sales Operations and strong skills in Salesforce and data analysis.
The predicted salary is between 35000 - 45000 € per year.
The Sales Operations Analyst is a critical member of the Revenue Operations team, sitting at the intersection of data, process, and systems. You'll turn raw sales data into actionable insights, maintain CRM integrity, and identify opportunities to improve how the sales organization operates — working closely with Sales leadership, RevOps, Finance, and Marketing to support planning, reporting, and day‑to‑day GTM needs.
This is a role for someone detail‑oriented and analytically sharp, but also practical — someone who doesn't just identify problems, but helps solve them.
What You'll Do- CRM & Data Integrity — Own Salesforce data hygiene across accounts, contacts, opportunities, and pipeline. Maintain workflow rules, field validation, and SOPs to ensure data is accurate, consistent, and trusted by the sales team. Proactively identify and resolve data quality issues before they impact reporting or decision‑making.
- Reporting & Dashboards — Build, maintain, and continuously improve dashboards and reports tracking pipeline health, velocity, win rates, quota attainment, and forecast accuracy. Serve as the go‑to resource for sales reps and leaders who need visibility into their numbers. Deliver regular reporting cadences and respond quickly to ad‑hoc requests.
- Sales Process Support — Identify process bottlenecks and recommend improvements. Provide day‑to‑day operational support to the sales team, including responding to CRM questions, troubleshooting data issues, and handling ad‑hoc requests.
- Tools & Systems — Manage day‑to‑day use of the sales tech stack and partner with Sales Systems on automation improvements, tool integrations, and adoption.
Sales leadership trusts the data. Process documentation is current and actually used. Your analysis drives real decisions. And you're known as the person who knows how things work and can be counted on to get it right.
Qualifications- 2–4 years in Sales Operations, Revenue Operations, or a related analytical role within a SaaS or technology company.
- Strong Salesforce proficiency — reports, dashboards, workflows, and data management.
- Analytically strong: comfortable in Excel/Google Sheets, SQL, and BI tools like Tableau or Power BI.
- Familiarity with the GTM tech stack (sales engagement, data enrichment, marketing automation).
- Clear communicator who can translate data into actionable recommendations for non‑technical stakeholders.
- Self‑starter comfortable managing competing priorities and ambiguity.
- Experience with AI tools for productivity, analysis, or workflow automation is a plus.
At Commerce, we believe that celebrating the unique histories, perspectives and abilities of every employee makes a difference for our company, our customers and our community. We are an equal opportunity employer and the inclusive atmosphere we build together will make room for every person to contribute, grow and thrive.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the interview process, to perform essential job functions and to receive other benefits and privileges of employment. If you need an accommodation in order to interview at Commerce, please let us know during any of your interactions with our recruiting team.
GTM Operations Analyst in London employer: Cacheflow
At Commerce, we pride ourselves on being an exceptional employer, offering a dynamic work culture that fosters collaboration and innovation. Our commitment to employee growth is evident through continuous learning opportunities and a supportive environment where every voice is valued. Located in a vibrant area, we provide our team with the resources and flexibility needed to thrive both personally and professionally, making it a truly rewarding place to work.
StudySmarter Expert Advice🤫
We think this is how you could land GTM Operations Analyst in London
✨Tip Number 1
Get to know the company inside out! Research their products, culture, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current employees on LinkedIn or attend industry events. Building connections can give you insider info and might even lead to a referral — which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions and scenarios related to sales operations. Think about how you can demonstrate your analytical skills and problem-solving abilities with real examples from your past experience.
✨Tip Number 4
Don't forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar as they make their decision.
We think you need these skills to ace GTM Operations Analyst in London
Some tips for your application 🫡
Show Off Your Data Skills:When you're writing your application, make sure to highlight your experience with data management and analysis. We want to see how you've used tools like Salesforce, Excel, or SQL to turn raw data into actionable insights. Don't just tell us you can do it; give us examples!
Be Detail-Oriented:Since this role is all about accuracy and process, it's crucial to demonstrate your attention to detail in your application. Make sure your CV and cover letter are free from typos and clearly structured. We appreciate candidates who take the time to present their information neatly.
Communicate Clearly:We need someone who can translate complex data into simple terms for our sales team. In your written application, showcase your communication skills by being clear and concise. Use straightforward language and avoid jargon unless necessary.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us that you’re genuinely interested in joining our team at StudySmarter!
How to prepare for a job interview at Cacheflow
✨Know Your Data Inside Out
As a GTM Operations Analyst, you'll be dealing with a lot of data. Make sure you brush up on your Salesforce skills and understand how to maintain data integrity. Be prepared to discuss specific examples of how you've improved data quality in the past.
✨Showcase Your Analytical Skills
This role requires someone who is analytically sharp. Bring along examples of reports or dashboards you've created in the past, and be ready to explain how your analysis led to actionable insights. Familiarity with tools like Excel, SQL, or Tableau will definitely give you an edge.
✨Understand the Sales Process
Familiarise yourself with common sales processes and potential bottlenecks. Be ready to discuss how you've identified and solved similar issues in previous roles. This shows that you're not just detail-oriented but also practical in your approach.
✨Communicate Clearly
You'll need to translate complex data into actionable recommendations for non-technical stakeholders. Practice explaining your past projects in simple terms, focusing on the impact of your work. Clear communication can set you apart from other candidates.
