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- Tasks: Manage health fund billing and follow up on debts to optimise patient care.
- Company: Cabrini Health, a compassionate and innovative healthcare provider.
- Benefits: Salary packaging, hybrid work, superannuation, and staff discounts.
- Why this job: Make a real difference in patient experiences while growing your career.
- Qualifications: Experience in health billing and strong communication skills required.
- Other info: Join a values-driven team committed to inclusivity and community support.
The predicted salary is between 36000 - 60000 £ per year.
Ongoing, Full Time (38hrs per week) at Cabrini Malvern location / hybrid arrangement.
Cabrini benefits:
- Opportunity to increase your take-home pay with Salary Packaging up to $18,850 per year tax free.
- 13% superannuation and 17.5% annual leave loading.
- Hybrid arrangement, with office and remote working available.
- Access to a range of staff benefits including retail offers, discounted hospital services and savings on eligible private health fund services.
- Located close to public transport with Myki discount on offer.
- Commitment to employee development and career growth.
- Excellent workplace culture in a mission-based, values-driven organisation.
How you will make an impact:
As a Patient Accounts Administrator, you will work as part of an experienced and dedicated team who are responsible for billing and debtor follow up from Health Funds, TAC and Workcover claims for services provided at Cabrini.
Key responsibilities of the role include:
- Raising claims/accounts (Billing) in accordance with the relevant contracts.
- Ensure legislation requirements are met, and all relevant documentation is completed.
- Following up unprocessed claims, resubmissions and attending to audit cases.
- Ensuring clear lines of communication between the Patient Accounts Department and other Cabrini departments.
- Ensuring a high standard of care is provided to all stakeholders.
- Following up unpaid accounts with health funds, TAC and Workcover and third-party providers.
About you:
The successful candidate will be someone who thrives on delivering exceptional service. You will also have the following:
- Previous experience in a Private Health care, medical environment, or health insurance industry.
- Previous experience and confidence in billing inpatient claims.
- Experience in using WebPas and Eclipse, other health fund and third-party portals.
- High attention to detail.
- A high level of effectiveness in a team-based environment and an ability to work autonomously.
- Knowledge of medical terminology.
- A professional attitude with excellent verbal and written communication skills.
To view the full position description click.
Enquiries to: Arlene Jeffery, Recruitment Advisor.
Does this sound like your new role? Bring your skills and enthusiasm to Cabrini Health and help optimise the patient experience and health outcomes for our community.
Cabrini Health acknowledges the importance of creating a work environment that is welcoming, safe, equitable and inclusive for people of all backgrounds and abilities. Inclusion is core to our mission. As part of our commitment to Reconciliation and Closing the Gap in employment-related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
Working for Cabrini:
Cabrini Health is a Catholic, private, for-purpose health service located in Melbourne’s southeast. Inspired by the mission and ethic of care of the Cabrini Sisters, providing quality, compassionate care to our community for more than 75 years. Our highly skilled staff and specialists incorporate clinical research, innovative models of care and state-of-the-art technology to deliver the best possible care and outcomes for our patients. We demonstrate our mission to serve our community through outreach programs that support asylum seekers, provide healthcare in rural communities and in underdeveloped countries. Our size, reputation and growth strategy ensure genuine opportunities for our people to learn, grow and realise potential.
Our values: Compassion - Integrity - Courage - Respect.
MANDATORY FOR ALL NEW STAFF TO CABRINI:
Employment with Cabrini Health will be based on satisfactory background checks such as professional references, National Police Check, vaccinations for annual Influenza plus a Working with Children Check (WWCC) may also be requested. Vaccination for COVID-19 is highly recommended.
Patient Administrator - Health Fund Billing & Debt Follow Up in Malvern employer: Cabrini Health
Contact Detail:
Cabrini Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Patient Administrator - Health Fund Billing & Debt Follow Up in Malvern
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare sector, especially those who know Cabrini. A friendly chat can sometimes lead to insider info or even a referral that could give you the edge.
✨Tip Number 2
Prepare for the interview by brushing up on your knowledge of health fund billing and medical terminology. We want to see you shine, so practice answering common questions and think about how your experience aligns with Cabrini's values.
✨Tip Number 3
Show off your attention to detail! During interviews, share specific examples of how you've successfully managed billing processes or resolved issues in previous roles. This will demonstrate your capability and fit for the Patient Administrator role.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining Cabrini and contributing to our mission of compassionate care.
We think you need these skills to ace Patient Administrator - Health Fund Billing & Debt Follow Up in Malvern
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Patient Administrator role. Highlight your experience in health fund billing and any relevant software skills, like WebPas and Eclipse, to show us you’re the perfect fit!
Show Off Your Attention to Detail: In this role, attention to detail is key! Use specific examples in your application that demonstrate how you've successfully managed billing processes or followed up on claims in the past. We want to see how you ensure accuracy!
Communicate Clearly: Since you'll be liaising with various departments and stakeholders, it's important to showcase your communication skills. Make sure your written application is clear, concise, and free of errors. This will give us a taste of how you communicate professionally!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you’re keen to join the Cabrini team!
How to prepare for a job interview at Cabrini Health
✨Know Your Stuff
Make sure you brush up on your knowledge of health fund billing and debt follow-up processes. Familiarise yourself with relevant legislation and the specific systems mentioned in the job description, like WebPas and Eclipse. This will show that you're not just interested but also prepared.
✨Showcase Your Experience
Be ready to discuss your previous experience in a medical or health insurance environment. Prepare examples of how you've successfully handled billing claims or followed up on unpaid accounts. This will help demonstrate your capability and confidence in the role.
✨Communicate Clearly
Since the role involves liaising with various departments and stakeholders, practice articulating your thoughts clearly. Use examples from your past roles where effective communication made a difference. This will highlight your professional attitude and interpersonal skills.
✨Emphasise Teamwork and Autonomy
Cabrini values both teamwork and the ability to work independently. Think of instances where you've thrived in a team setting as well as times when you've taken initiative on your own. This balance will resonate well with the interviewers.
