At a Glance
- Tasks: Join our team as an Emergency Department Administrator, supporting patient care and operations.
- Company: Cabrini Health, a compassionate healthcare provider with a commitment to community.
- Benefits: Attractive pay, salary packaging, superannuation, and various staff perks.
- Other info: Flexible night shifts with opportunities for professional development and career growth.
- Why this job: Make a real difference in patient experiences while growing your career in healthcare.
- Qualifications: Experience in medical records or administration preferred; strong communication skills essential.
The predicted salary is between 31500 - 38500 £ per year.
Part Time Position 3 nights a week (night shifts Mon-Sun). We’re building for the better! By 2036, more than 150,000 patients will look to us for healthcare every year. At Cabrini Health we champion community, compassion and career fulfilment. Our teams are united by the shared purpose of making a meaningful contribution to exceptional, patient-centred care in well‑resourced, world class facilities that inspire you to perform at your best and continuously grow professionally.
About the role
Our Emergency Department Clerks perform a valuable frontline role where they will often be the first point of contact for patients and visitors to Cabrini Hospital. The ED Clerk will join our broader Patient Services team and perform a range of vital tasks to help ensure the smooth operation of the Emergency Department. The successful candidate will have a keen interest in healthcare, exceptional interpersonal skills as well as a caring and empathetic approach. Applicants must be able to work across evenings Monday‑Sunday between the hours of 21:15‑07:15 and 21:30‑7:30 (subject to change).
Key responsibilities include:
- Accurately collecting information and creating patient records
- Welcoming, registering and admitting patients
- Discharging patients, including collecting payment of out‑of‑pocket cost
- Submitting online claims to Medicare
- Performing Health Fund Eligibility Checks
- Maintaining patient records and ensuring confidentiality of information
- Collaborating with healthcare professionals to ensure seamless patient care delivery
- Handling switchboard functions from 23:00‑07:00, including answering and transferring phone calls, answering and announcing codes and met calls.
What we’re looking for:
- Previous experience working in a similar role, ideally with medical records or familiarity with medical terminology preferable
- Certificate IV in Hospital Administration or Business Administration (desirable but not mandatory)
- Billing experience and Medicare, MBS knowledge preferable
- A true team player – collaborative, dependable, and equally capable of working independently when required
- Exceptional communication and interpersonal skills, with exceptional customer service skills and patient‑focused approach
- A keen eye for detail and accuracy, ensuring every task is completed to a high standard
- Comfortability dealing with patients, clinical staff and external stakeholders such as health funds in a professional, service driven manner
- Proficiency in basic computer applications including Microsoft Suite products
Opportunity to increase your take‑home pay with Salary Packaging up to $18,850 per year tax free. Attractive hourly rates plus 13% superannuation, 17.5% annual leave loading and penalty rates for applicable hours. Access to a range of staff benefits including retail offers, fitness passport, discounted hospital services and savings on eligible private health fund services. Opportunities for career growth and professional development. Hospital located close to public transport with discounted Myki Commuter fares. Values driven organisation committed to delivering exceptional patient care.
Does this sound like your new role? Bring your skills and enthusiasm to Cabrini Health and help optimise the patient experience and health outcomes for our community. Cabrini Health acknowledges the importance of creating a work environment that is welcoming, safe, equitable and inclusive for people of all backgrounds and abilities. Inclusion is core to our mission. As part of our commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.
Working for Cabrini
Cabrini Health is a Catholic, private, for‑purpose health service located in Melbourne’s southeast. Inspired by the mission and ethic of care of the Cabrini Sisters, providing quality, compassionate care to our community for more than 75 years. There is something special about Cabrini Health. Our highly skilled staff and specialists incorporate clinical research, innovative models of care and state‑of‑the‑art technology to deliver the best possible care and outcomes for our patients. We demonstrate our mission to serve our community through outreach programs that support asylum seekers, provide healthcare in rural communities and in underdeveloped countries. Our size, reputation and growth strategy ensure genuine opportunities for our people to learn, grow and realise potential.
Our values: Compassion - Integrity - Courage - Respect
MANDATORY FOR ALL NEW STAFF TO CABRINI
Employment with Cabrini Health will be based on satisfactory background checks such as professional references, National Police Check, vaccinations for annual Influenza plus a Working with Children Check (WWCC) may also be requested. Vaccination for COVID-19 is highly recommended.
Enquiries: Julie Oliver, Acting Director - Patient Administration, T: 9508 1534 | M: 0409 792 622
Emergency Department Administrator - Night Shift employer: Cabrini Health
Cabrini Health in Malvern is an exceptional employer that prioritises a supportive and compassionate work environment for its staff. With flexible shift options and a strong emphasis on teamwork, employees have the opportunity to grow their skills while making a meaningful impact on patient care. The organisation fosters a culture of learning and collaboration, making it an ideal place for nursing students to gain valuable experience in acute care settings.
StudySmarter Expert Advice🤫
We think this is how you could land Emergency Department Administrator - Night Shift
✨Get Involved in Local EMS Events
Joining local EMS events or volunteer groups can really put you in touch with people in the field. It’s a great way to meet professionals, learn more about the job, and maybe even snag a reference when you’re hunting for that part-time gig at Cabrini Health.
✨Connect with Your Community
Don’t underestimate the power of your community! Attend health fairs, speak at schools, or participate in local safety workshops. These connections can lead you to potential part-time opportunities in emergency medical services and increase your visibility in the field.
✨Leverage Your Training
Use your certifications to your advantage! Many part-time EMS roles look for specific qualifications or training. Make sure to highlight these on your profile and during your interviews; it shows you’re serious about your career and ready to step into a role at Cabrini Health.
✨Reach Out to Local Services Directly
Sometimes the best opportunities are just a conversation away. Don’t hesitate to reach out directly to local EMS providers. You can express your interest in part-time roles, and who knows? You might even get a chance to chat about current openings or upcoming shifts.
We think you need these skills to ace Emergency Department Administrator - Night Shift
Some tips for your application 🫡
Show Off Your Certifications:In the emergency medical services field, having the right certifications like CPR, First Aid, or a Basic Life Support certificate can really set you apart. Make sure to include these on your CV and mention any relevant courses you've done, as it shows your commitment and readiness for the role!
Highlight Relevant Experience:Whether it’s volunteer work or previous roles in EMS, detail your hands-on experience in your application. Talk about specific situations where you’ve had to think on your feet or worked as part of a team—these snippets tell us you're prepared for the unpredictable nature of EMS work, especially part-time where flexibility can be key.
Tailor Your Cover Letter:Your cover letter is your chance to express why you're passionate about EMS. Be sure to convey your motivation for joining Cabrini Health and how the part-time nature of the role fits perfectly with your goals—this can really resonate with us as we look for proactive team members!
Be Clear on Your Availability:Since this is a part-time position, it's super important to specify your availability in your application. Let us know which shifts you can cover and if there are any specific days you prefer, so we can gauge how well we can fit you into our team at Cabrini Health.
How to prepare for a job interview at Cabrini Health
✨Brush Up on Your EMS Skills
Make sure you're up to date with the latest emergency medical protocols and practices, as these are likely to come up in your interview for a part-time position. Review any key skills pertinent to the role, such as CPR, first aid techniques, and use of medical equipment. Demonstrating that you can handle high-pressure situations will show that you're the right fit for the team at Cabrini Health.
✨Know Your Tools and Tech
Familiarise yourself with the specific tools and technology used in the EMS field, like defibrillators and assessment software. If possible, try to get insights about the equipment used by Cabrini Health—this can show your eagerness to adapt quickly. Discuss any experience you have with these tools during your interview.
✨Show Your Commitment to Part-Time Work
Since you're applying for a part-time role, be prepared to express your flexibility and enthusiasm for fitting this job into your life. Share how your current commitments complement your availability and why you’re motivated to work in emergency medical services even on a part-time basis.
✨Scenario-Based Questions Are Key
Expect scenario-based questions during the interview that test your ability to respond to emergencies. Think through some common situations you might face on the job at Cabrini Health and how you would handle them. This will not only prepare you for the questions but also help you convey your quick-thinking skills.
