Education IT Support Specialist – ICT Technician in Kingswood

Education IT Support Specialist – ICT Technician in Kingswood

Kingswood Full-Time No working from home possible
Cabot Learning Federation

Actual Annual Salary: Β£28,859 - Β£31,111 (Grade C) Based on hours and working weeks

Contract Type: Permanent

Hours: Full-time, 37 hours per week, Monday to Friday / All year-round

Additional role info: Opportunity available at both City Academy Bristol and Bristol Brunel Academy

Provisional Start Date: September 2026, pending completion of pre-employment checks

An exciting opportunity for someone with strong technical knowledge, a problem-solving mindset, and a passion for supporting education through technology to make a real impact.

Under the guidance of senior staff, this ICT Technician role provides high-quality IT support across the academy and wider campus. You will play a key role in maintaining and developing IT systems, supporting staff and students with technical issues, and contributing to the effective delivery of ICT services.

As part of the Central IT Team, you will be based within an academy, working closely with colleagues to deliver responsive and effective ICT support that enhances teaching, learning, and operational excellence.

We currently have two ICT Technician opportunities available, based at City Academy Bristol and Bristol Brunel Academy.

About you:

  • Good literacy and numeracy skills, including GCSE Maths and English (or equivalent), and a relevant IT qualification (Level 3 or above or equivalent experience).
  • Experience working within an IT support environment and delivering technical support to users.
  • Strong problem-solving skills and the ability to diagnose and resolve technical issues effectively.
  • Excellent communication and interpersonal skills, with the ability to explain technical information clearly to non-technical users.
  • Good organisational skills and the ability to manage a varied workload, meeting deadlines and responding to ad hoc requests.
  • The ability to build positive working relationships with staff, students, and external stakeholders.
  • A strong commitment to safeguarding, equality, diversity, and inclusion.
  • Applicants are advised to refer to the full requirements of the role in the attached job description and person specification, prior to submitting an application.

What we can offer you:

  • Access to a generous pension through the Local Government Pension Scheme (LGPS).
  • Generous annual leave.
  • A comprehensive induction and ongoing commitment to wellbeing and career progression, through a range of training, apprenticeships and in-role/wider-trust development opportunities.
  • Well-being support through an Employee Assistance Programme.
  • Health benefits, including wellness sessions, gym discounts, and flu jabs.
  • A range of generous family leave options, including above industry-average occupational maternity pay.
  • Additional benefits like cycle to work scheme, on-site parking plus many more!

We are an equal opportunity employer and proud to serve a diverse student population and our communities. We strongly believe that representation matters.

We are unable to offer sponsorship with this role.

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Education IT Support Specialist – ICT Technician in Kingswood employer: Cabot Learning Federation

Join the Cabot Learning Federation (CLF) as a Senior HR Adviser and experience a fulfilling career in a supportive and inclusive environment. With a strong commitment to employee wellbeing, CLF offers generous benefits including a comprehensive pension scheme, extensive professional development opportunities, and a focus on work-life balance through hybrid working arrangements. As part of a diverse educational community, you'll play a vital role in shaping a positive culture while making a meaningful impact on the lives of over 18,000 learners across the South West.

Cabot Learning Federation

Contact Details:

Cabot Learning Federation Recruitment Team