At a Glance
- Tasks: Deliver warm and efficient food and beverage service to our guests.
- Company: Join a growing global brand with a friendly team atmosphere.
- Benefits: Enjoy flexible hours, seasonal meals, and career advancement opportunities.
- Other info: Flexible shifts available; perfect for students looking for part-time work.
- Why this job: Be part of a dedicated team and make guests feel special every day.
- Qualifications: Must be over 18 and have excellent communication skills.
The predicted salary is between 12 - 15 € per hour.
In this front-line role, you will be part of a small but dedicated team who ensure a personalised, warm, and efficient food and beverage service is provided to our guests at the Cabot Way. Sponsorship is not available for this role and applicants should possess the correct right to work in UK documentation. Must be able to serve alcohol so over 18 years old. This is an annualised contract which means the successful candidate enjoys around 12 weeks off each year.
Core Responsibilities and Competencies:
- Going above and beyond your duties where appropriate and being observant to make sure that there are no unattended guests.
- Ensure that service runs smoothly, and any guest issues are resolved in a timely manner.
- Assisting with the opening or closing of the clubhouse.
- Familiarise and understand the menu and be able to describe the dishes on offer to the guest.
- Liaising closely with chefs, kitchen staff and starter pavilion staff.
- Ensure a safe, clean and productive work environment at all times.
- Identify unsafe areas and activities and report hazards immediately to the Duty Manager.
- Undertake any mandatory training to meet company and UK legislated Health & Safety requirements.
- Point of Sale and cash handling including tips reporting if cash in hand received.
- Processing all payments accurately and efficiently.
- A demeanour that models the Cabot values of confidence, humility, authenticity and warmth.
- Clear and concise communication skills.
- Problem solving abilities.
- Attentive approach to presentation and detail.
- A caring nature that is sensitive to colleagues and customers alike.
- Flexible and adaptable attitude.
- Teamwork approach.
- Competent in time management and timekeeping.
Qualifications, Skills and Experience:
- Previous restaurant supervision an asset.
- Must be of legal age to serve alcohol in Scotland (18).
- Working knowledge of wines, spirits, and beer can be an advantage.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours – mornings, evenings, weekdays, and weekends as required.
Working hours:
Up to 20 hours per week for part-time team members and up to 40 hours per week for full-time team members. Clubhouse opening hours depend on bookings on the day, but generally hours of clubhouse operation are from 7am until 9.00pm with occasional corporate dinners or special events until 10:00/10:30pm. Flexible working hours with both morning or dinner shifts available weekly. Applicants must be available to work weekends as required and agree with Manager.
Benefits:
- Company Pension Scheme.
- Opportunity to Work with a Growing Global Brand.
- Seasonal Meals Provided.
- Ample Free Staff Parking.
- Career Advancement & Personal/Professional Development Opportunities.
- Staff Events and Social Gatherings.
- Golf Privileges.
- Retail Discounts.
- Share of Gratuities.
Locations
Front of House Assistant (Permanent, Part Time) in Highland, Inverness employer: Cabot Highlands
Join our dedicated team at Cabot Way, where we prioritise a warm and personalised service for our guests. As a Front of House Assistant, you'll enjoy flexible working hours, generous time off, and numerous opportunities for career advancement within a supportive work culture that values teamwork and personal development. With benefits like seasonal meals, golf privileges, and retail discounts, we strive to create a rewarding environment for all our employees.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House Assistant (Permanent, Part Time) in Highland, Inverness
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you connect with the team and show that you're genuinely interested in being part of their vibe.
✨Tip Number 2
Practice your communication skills! Since this role is all about interacting with guests, make sure you can confidently describe the menu and handle any questions. Role-play with a friend or family member to get comfortable.
✨Tip Number 3
Be ready to showcase your problem-solving abilities during the interview. Think of examples from past experiences where you went above and beyond to resolve an issue. This will highlight your proactive approach and teamwork spirit.
✨Tip Number 4
Apply through our website for a smoother process! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team at Cabot Way. Don’t miss out on this opportunity!
We think you need these skills to ace Front of House Assistant (Permanent, Part Time) in Highland, Inverness
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and how you embody the Cabot values of confidence, humility, authenticity, and warmth.
Tailor Your Application:Make sure to tailor your application to the Front of House Assistant role. Highlight any relevant experience in food and beverage service, and mention your ability to handle cash and work in a team. This shows us that you understand what we’re looking for!
Be Clear and Concise:Keep your application clear and to the point. Use straightforward language and avoid jargon. We appreciate good communication skills, so make sure your writing reflects that by being easy to read and understand.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about us and what we stand for.
How to prepare for a job interview at Cabot Highlands
✨Know the Menu Inside Out
Familiarise yourself with the menu before the interview. Being able to describe dishes and recommend items shows your enthusiasm and readiness for the role. It also demonstrates that you’re proactive and detail-oriented, which are key traits for a Front of House Assistant.
✨Showcase Your Communication Skills
Since this role requires excellent communication, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated in past roles, especially in high-pressure situations. This will help you stand out as someone who can handle guest interactions smoothly.
✨Demonstrate Team Spirit
This position is all about teamwork, so be ready to discuss your experiences working in a team. Share specific examples where you’ve collaborated with others to achieve a common goal or resolved conflicts. This will highlight your ability to fit into their dedicated team.
✨Emphasise Your Problem-Solving Skills
Prepare to discuss scenarios where you’ve had to think on your feet or resolve issues quickly. Whether it’s handling an unhappy guest or managing a busy service, showcasing your problem-solving abilities will show that you can maintain the warm and efficient service they value.
