At a Glance
- Tasks: Deliver warm and efficient food and beverage service to our guests.
- Company: Join a growing global brand with a friendly team atmosphere.
- Benefits: Enjoy flexible hours, seasonal meals, and career advancement opportunities.
- Other info: Flexible shifts available; enjoy golf privileges and staff events.
- Why this job: Be part of a dynamic team and make guests feel special every day.
- Qualifications: Must be 18+, with excellent communication skills and a caring nature.
The predicted salary is between 20000 - 25000 € per year.
In this front-line role, you will be part of a small but dedicated team who ensure a personalised, warm, and efficient food and beverage service is provided to our guests at the Cabot Way. Sponsorship is not available for this role and applicants should possess the correct right to work in UK documentation. Must be able to serve alcohol so over 18 years old. This is an annualised contract which means the successful candidate enjoys around 12 weeks off each year.
Core Responsibilities and Competencies
- Going above and beyond your duties where appropriate and being observant to make sure that there are no unattended guests.
- Ensure that service runs smoothly, and any guest issues are resolved in a timely manner.
- Assisting with the opening or closing of the clubhouse.
- Familiarise and understand the menu and be able to describe the dishes on offer to the guest.
- Liaising closely with chefs, kitchen staff and starter pavilion staff.
- Ensure a safe, clean and productive work environment at all times.
- Identify unsafe areas and activities and report hazards immediately to the Duty Manager.
- Undertake any mandatory training to meet company and UK legislated Health & Safety requirements.
- Point of Sale and cash handling including tips reporting if cash in hand received.
- Processing all payments accurately and efficiently.
- A demeanour that models the Cabot values of confidence, humility, authenticity and warmth.
- Clear and concise communication skills.
- Problem solving abilities.
- Attentive approach to presentation and detail.
- A caring nature that is sensitive to colleagues and customers alike.
- Flexible and adaptable attitude.
- Teamwork approach.
- Competent in time management and timekeeping.
Qualifications, Skills and Experience
- Previous restaurant supervision an asset.
- Must be of legal age to serve alcohol in Scotland (18).
- Working knowledge of wines, spirits, and beer can be an advantage.
- Excellent communication and interpersonal skills.
- Ability to work flexible hours – mornings, evenings, weekdays, and weekends as required.
Working hours
Up to 20 hours per week for part-time team members and up to 40 hours per week for full-time team members. Clubhouse opening hours depend on bookings on the day, but generally hours of clubhouse operation are from 7am until 9.00pm with occasional corporate dinners or special events until 10:00/10:30pm. Flexible working hours with both morning or dinner shifts available weekly. Applicants must be available to work weekends as required and agree with Manager.
Benefits
- Company Pension Scheme.
- Opportunity to Work with a Growing Global Brand.
- Seasonal Meals Provided.
- Ample Free Staff Parking.
- Career Advancement & Personal/Professional Development Opportunities.
- Staff Events and Social Gatherings.
- Golf Privileges.
- Retail Discounts.
- Share of Gratuities.
Locations
Front of House in Highland, Inverness employer: Cabot Highlands
At Cabot, we pride ourselves on fostering a warm and inclusive work environment where our Front of House team can thrive. With flexible working hours, generous time off, and opportunities for personal and professional development, we ensure that our employees feel valued and supported. Join us to be part of a dedicated team that not only serves exceptional food and beverage experiences but also enjoys unique benefits like golf privileges and seasonal meals, all while contributing to a growing global brand.
StudySmarter Expert Advice🤫
We think this is how you could land Front of House in Highland, Inverness
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see how they interact with guests and what values they promote. This will help you tailor your responses and show that you're a great fit for their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about providing excellent service, being able to clearly express yourself and engage with guests is key. Try role-playing with a friend or family member to get comfortable with different scenarios.
✨Tip Number 3
Show off your problem-solving skills during the interview. Think of examples from past experiences where you went above and beyond to resolve an issue for a guest or colleague. This will demonstrate your proactive approach and caring nature.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Front of House in Highland, Inverness
Some tips for your application 🫡
Be Yourself:When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your enthusiasm for the role and what makes you a great fit for our team.
Tailor Your Application:Make sure to customise your application to highlight how your skills and experiences align with the job description. Mention specific responsibilities from the role that excite you and how you can contribute to our warm and efficient service.
Show Off Your Communication Skills:Since clear communication is key in this role, ensure your application is well-structured and free of errors. Use concise language and make it easy for us to see your attention to detail and problem-solving abilities.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Cabot Highlands
✨Know the Menu Inside Out
Familiarise yourself with the menu before the interview. Being able to describe dishes and recommend items shows your enthusiasm and readiness for the role. It also demonstrates that you’re proactive and detail-oriented, which are key traits for a Front of House position.
✨Showcase Your Communication Skills
Since this role requires excellent communication, practice articulating your thoughts clearly. You might want to prepare examples of how you've effectively communicated in past roles or resolved guest issues. This will help you stand out as someone who embodies the Cabot values of confidence and warmth.
✨Demonstrate Team Spirit
Be ready to discuss your experience working in teams. Highlight instances where you’ve collaborated with others to ensure smooth service or resolved conflicts. This will show that you understand the importance of teamwork in providing a great guest experience.
✨Prepare for Flexibility Questions
Given the flexible hours required for this role, be prepared to discuss your availability. Think about how you can accommodate different shifts and express your willingness to adapt. This will reassure them that you’re committed to meeting the needs of the business.
