Inside Sales Representative

Company Description

Cable & Accessories Belfast is a new branch within the Bellew Group, offering customers a focused local presence backed by a wider, established organization. As part of the Bellew Group, the Belfast branch benefits from shared resources, industry knowledge, and a strong network across regions. The team is committed to delivering quality cable and accessory solutions with reliable service and support. Joining Cable & Accessories Belfast means contributing to the growth of a new branch while working within a stable and supportive group structure.

Role Description

This is a full-time, on-site Inside Sales Representative role based at the Cable & Accessories branch in Belfast. The role involves handling incoming customer enquiries, providing product information, preparing quotes, and processing orders accurately. The Inside Sales Representative will manage and grow existing accounts, support lead generation activities, and follow up on sales opportunities by phone and email. Daily tasks include ensuring high levels of customer satisfaction, maintaining accurate records in the CRM or sales systems, and collaborating with colleagues in operations and management to meet branch sales targets. The role also includes identifying customer needs, recommending suitable products, and supporting continuous improvement in sales processes and customer experience.

Qualifications

• Strong Inside Sales skills, with experience handling enquiries, preparing quotes, and closing orders.
• Customer Service and Customer Satisfaction skills, with the ability to build rapport and respond promptly and professionally.
• Lead Generation and Account Management skills, including nurturing relationships and identifying new sales opportunities.
• Effective written and verbal communication skills, with confident telephone and email etiquette.
• Ability to work on-site in Belfast, manage time well, and stay organized in a fast-paced environment.
• Prior experience in B2B sales, electrical products, or a related industry is beneficial but not mandatory.
• Demonstrated reliability, willingness to learn, and a collaborative approach to working in a team.