This role reports into the Director of Capability and People Services with overall responsibility for the strategic direction of a broad, diverse and expanding L&D offering that services a growing customer base across the civil service and wider public sector.
The role has three integral components:
Strategic leadership and operational delivery of strategic priorities (60%):
- Overseeing the strategic direction and delivery of GCF strategic commitments regarding broadened capability uplift, including the existing commercial and contract management L&D programmes.
- Leading a multi-disciplined team of L&D, accreditation, and operational delivery experts, driving a culture of delivering the minimum viable product and practising continuous improvement.
- Financial responsibility for GCF Faculty and its products and services.
- Representing the GCF at internal and industry events as the Learning and Development lead for the Function.
Designing, developing and delivering L&D products (20%)
- Overseeing and optimising the design and operational delivery of all L&D products, making use of current and new digital technology such as AI and cloud tools.
Assessing and translating commercial requirements into L&D products (20%)
- Overseeing expansion and diversification of L&D products to upskill the evolving needs of the GCF, ensuring L&D aligns with the pragmatic delivery of career pathways and functional workforce strategy.
Job Description:
Key Responsibilities
The role holder responsibilities include:
- Strategic Leadership: Drive the strategic direction and expansion of GCF commercial and contract management L&D, ensuring accessibility across the civil service and wider public sector. Champion the consolidation and improvement of existing programmes while investing in critical new skills, including digital capability, AI fluency, social value, and sustainability.
- Organisational Impact: Advocate and foster a collaborative, inclusive culture as a key member of the Capability and People Services Senior Leadership Team, steering organizational objectives whilst creating and maintaining an excellent employee experience which prioritises employee well-being.
- Commercial Accountability: Hold full financial responsibility for the GCF Faculty Team, including the costs of delivering products and services.
- Team Leadership: Lead, mentor, and inspire a high-performing, multi-disciplinary team of training, accreditation, and operational experts.
- Product Excellence: Drive the design, delivery, and diversification of industry-leading commercial and contract management training, ensuring content remains agile and responsive to shifting government needs.
- Digital Innovation: Optimise L&D design and delivery through digital innovation—leveraging AI, cloud-based tools, and data-driven product roadmaps to maximise operational efficiency.
- Workforce Alignment: Ensure all L&D offerings are tightly integrated with GCF career pathways, directly supporting wider workforce strategy and professional progression.
- External Representation: Act as a key ambassador for the GCF and the Director of Capability and People Services at internal boards, governance forums, and external industry events.
Person Specification:
It is important that, through your CV and supporting statement, you provide evidence of the professional skills, breadth of experience and personal qualities for this post. The following skills and experience are essential for the role.
- Strategic & Operational Leadership: Proven senior leader with experience in high-profile organisations, with a track record of setting direction and driving the end to end delivery of complex, large-scale initiatives and successful outcomes (at scale) in ambiguous environments. This includes bridging and leveraging expertise from across the public and private sectors to maximise value across all commercial activities.
- L&D Expertise: Extensive experience leading and motivating multi-disciplinary teams in professional-grade learning design, applying institutional design models and learning methodologies to drive high-impact interventions, including, but not limited to the following: ADDIE Model, SAM (Successive Approximation Model), Bloom's Taxonomy, Gagné's Nine Events of Instruction, Action Mapping, Kirkpatrick Model, Merrill's Principles of Instruction (MPI).
- Commercial Acumen: Strong understanding of commercial, procurement, and contract management lifecycles, with an ability to demonstrate how L&D strategy improves commercial outcomes across public and private sectors.
- Delivery & Budget Management: Consistent success in managing large-scale project lifecycles, ensuring high-quality delivery on time and within budget.
- Capability Assessment & Evaluation: Experience in developing rigorous accreditation frameworks and deploying evaluation systems that articulate return on investment (ROI) and business impact.
- Stakeholder Engagement: Exceptional ability to influence and build consensus among senior stakeholders, programme leaders, and cross-functional teams.
- Digital, Data, & AI Innovation: Proficiency in leveraging AI, digital tools, and complex data analysis to optimize learning delivery and inform strategic business decisions.
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Deputy Director, Faculty in London employer: Cabinet Office
The Cabinet Office is an exceptional employer, offering a dynamic and fast-paced work environment where Finance Managers can thrive while supporting the government's critical objectives. With a strong focus on personal and professional development, employees benefit from a collaborative culture that encourages innovation and provides opportunities to engage with senior leaders across various departments. Working at the heart of government, you will play a vital role in shaping financial strategies that drive meaningful change, all while enjoying the unique advantage of contributing to the public sector's mission.
