At a Glance
- Tasks: Assist customers with inquiries and provide top-notch service in a dynamic call centre.
- Company: Join a vibrant team in Telford, dedicated to customer satisfaction.
- Benefits: Enjoy a competitive salary, health initiatives, and extra holiday after three years.
- Other info: Flexible shifts and opportunities for career growth await you!
- Why this job: Be part of a fun workplace with seasonal events and a supportive culture.
- Qualifications: Strong communication skills and a passion for helping others.
The predicted salary is between 26500 - 26500 £ per year.
Call Centre Agent (Telford, TF3 4NT)
Salary: £26,500.76 (based on 40 hours per week)
- Annual mandatory salary review
- Company funded health & wellbeing initiatives
- Additional holiday entitlement after 3‑year anniversary
- Benefits: Summer and Christmas parties, seasonal fun events
Work Hours & Location:
- Shifts vary per client; available Monday to Friday 8am‑8pm
- Saturdays (1 in 3 per month) 8am‑2pm
- 31 days holiday inclusive of
Customer Consultant in Telford employer: CAB-ORB Orbit Credit Services Limited
As a Customer Consultant at our Telford location, you will join a vibrant team that prioritises employee wellbeing and growth. With competitive salaries, additional holiday entitlements after three years, and engaging seasonal events, we foster a supportive work culture that values your contributions and encourages professional development.
Contact Details:
CAB-ORB Orbit Credit Services Limited Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Customer Consultant in Telford
✨Tip Number 1
Make sure you research the company before your interview. Knowing their values and culture can help you tailor your answers and show that you're genuinely interested in being a Customer Consultant with them.
✨Tip Number 2
Practice common interview questions with a friend or in front of a mirror. This will help you feel more confident and articulate when discussing your experience and how it relates to the role.
✨Tip Number 3
Dress appropriately for the interview, even if it's a virtual one. Looking professional can boost your confidence and make a great first impression on your potential employer.
✨Tip Number 4
Follow up after your interview with a thank-you email. It shows your appreciation for the opportunity and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Customer Consultant in Telford
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Customer Consultant role. Highlight any relevant experience in call centres or customer service, and don’t forget to showcase your communication skills!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for the role. Be genuine, and let your personality come through while keeping it professional.
Showcase Your Skills:We love seeing specific examples of your skills in action. Whether it’s problem-solving or teamwork, share stories that demonstrate how you’ve excelled in previous roles.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to receive your application and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at CAB-ORB Orbit Credit Services Limited
✨Know the Role Inside Out
Before your interview, make sure you understand what a Customer Consultant does. Familiarise yourself with the responsibilities of a Call Centre Agent and think about how your skills align with those tasks. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Prepare for Common Questions
Think about the types of questions you might be asked, such as how you handle difficult customers or work under pressure. Practising your responses can help you articulate your thoughts clearly during the interview. We recommend using the STAR method (Situation, Task, Action, Result) to structure your answers.
✨Showcase Your People Skills
As a Customer Consultant, communication is key. Be ready to share examples of how you've successfully interacted with customers in the past. Highlight your ability to listen, empathise, and resolve issues effectively. This will demonstrate that you have the right attitude for the job.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! This shows your interest in the company and the role. You could ask about the team culture, training opportunities, or what a typical day looks like. It’s a great way to engage with the interviewer and leave a positive impression.
