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- Tasks: Lead training for frontline workers to support those at risk of poverty.
- Company: Join Citizens Advice Hammersmith & Fulham, a vital local advice organisation helping 18,000 people yearly.
- Benefits: Enjoy 25 days holiday, hybrid working, and personal development opportunities.
- Why this job: Make a real impact in your community while fostering equity and inclusion.
- Qualifications: Experience in training and understanding social welfare systems is preferred.
- Other info: This is a new role within a pilot project focused on early intervention.
The predicted salary is between 28800 - 43200 £ per year.
Location: Citizens Advice Hammersmith & Fulham sites, and locations across the Borough of Hammersmith & Fulham.
Citizens Advice Hammersmith & Fulham (CAHF), part of the national Citizens Advice network, is a thriving local advice organisation that provides information, advice and casework support to 18,000 local people per year. We are recruiting for the brand new role of Early Intervention Training Coordinator.
The Tackling Destitution Together project is a partnership between Citizens Advice Hammersmith and Fulham and Hammersmith and Fulham Foodbank aimed at enabling effective early intervention in the borough and focussing on support for local disabled people. The project is a pilot, funded by Citizens Advice and Trussell Trust national bodies for 1 year.
We will do this by training frontline workers & volunteers on the main issues affecting those at risk of poverty and on how to effectively navigate systems to resolve these issues. Using training and resources to enhance the conversations held at an early stage and focus on connecting people with information and support before they fall into crisis. Hand holding people through these journeys navigating the system and resolving the root cause of their issues. Embedding research and participation to demonstrate the impact of this approach.
We will know we have succeeded if our training offer is taken up by those agencies seeing people at crisis trigger points. The agencies we support report improved confidence to assess and signpost before a crisis. Indicators of crisis, such as food bank referrals, reduce in number. We can demonstrate the impact of hand holding support to prevent people from reaching crisis.
In this role you will bring:
- Experience developing and delivering training (in-person and/or digital)
- Understanding of social welfare systems, particularly benefits, housing, and debt
- Confident using digital tools (e.g. YouTube, online forms, resource hubs)
- A commitment to equity, inclusion, and the value of lived experience
Why Work with Us?
We are committed to fostering an inclusive, diverse workplace where everyone can thrive. Join a team where your leadership will make a real impact. We offer:
- Generous holiday entitlement: 25 days per annum plus bank holidays rising to 30 days with long service
- Paid service closure days between Christmas and New Year
- Hybrid working upon completion of the probation period, where possible
- Access to our in-house learning platform for career and role development
- Personal development opportunities through our Network Equity Groups
- 24/7 employee support through our wellbeing service
- Ongoing performance management and training development
Experience in an advice-giving charity is beneficial but not essential.
Closing Date: 10am Monday 9th June 2025.
Interview Date: Following week commencing 16th June 2025.
Early Intervention Training Coordinator employer: CAB HAMMERSMITH & FULHAM
Contact Detail:
CAB HAMMERSMITH & FULHAM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Early Intervention Training Coordinator
✨Tip Number 1
Familiarise yourself with the specific challenges faced by disabled individuals in Hammersmith & Fulham. Understanding their needs will help you connect better with the mission of the Early Intervention Training Coordinator role.
✨Tip Number 2
Network with professionals in the social welfare sector, especially those involved in training or support services. Building relationships can provide insights and potentially lead to recommendations that strengthen your application.
✨Tip Number 3
Showcase your experience with digital tools relevant to training delivery. Being able to demonstrate your proficiency with platforms like YouTube or online resource hubs can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you would measure the impact of your training initiatives. Having a clear strategy for evaluating success will demonstrate your commitment to the role and its objectives.
We think you need these skills to ace Early Intervention Training Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in developing and delivering training, as well as your understanding of social welfare systems. Use specific examples that demonstrate your skills and achievements related to the role.
Craft a Compelling Cover Letter: Write a cover letter that clearly outlines your motivation for applying to the Early Intervention Training Coordinator position. Emphasise your commitment to equity and inclusion, and how your lived experiences can contribute to the role.
Showcase Digital Proficiency: Since the role requires confident use of digital tools, mention any relevant experience you have with platforms like YouTube or online resource hubs. Provide examples of how you've used these tools effectively in past roles.
Highlight Relevant Experience: If you have experience in an advice-giving charity, make sure to include it. Even if it's not essential, demonstrating familiarity with the sector can strengthen your application. Discuss any volunteer work or projects that relate to the job description.
How to prepare for a job interview at CAB HAMMERSMITH & FULHAM
✨Showcase Your Training Experience
Be prepared to discuss your previous experience in developing and delivering training. Highlight specific examples where your training made a difference, especially in areas related to social welfare systems.
✨Demonstrate Understanding of Social Welfare Systems
Familiarise yourself with the key issues surrounding benefits, housing, and debt. Be ready to explain how these systems work and how you can help others navigate them effectively.
✨Emphasise Digital Proficiency
Since the role involves using digital tools, make sure to mention your comfort level with platforms like YouTube and online resource hubs. Share any relevant experiences where you've successfully used these tools in training or support.
✨Commitment to Equity and Inclusion
Express your dedication to equity and inclusion during the interview. Discuss how you value lived experiences and how this perspective can enhance your training approach for frontline workers and volunteers.
