At a Glance
- Tasks: Lead a dedicated team to tackle inequality and support service-users in East London.
- Company: Citizens Advice East End, a major charity making a real impact in the community.
- Benefits: Flexible time commitment, opportunity to shape the future of a significant charity.
- Other info: Join a dynamic board and help drive positive change in East London.
- Why this job: Make a difference in people's lives while developing your leadership skills.
- Qualifications: Passion for social impact and experience in governance or leadership roles.
The predicted salary is between 30000 - 40000 £ per year.
Are you a dynamic leader passionate about social impact? Citizens Advice East End is looking for a dedicated Chair to guide us in adapting the organisation to best support our service-users. In this role, you will help to lead a significant charity making a substantial impact in London’s East End.
About us
Citizens Advice East End is an independent charity operating as part of the national Citizens Advice network. We are one of London's largest providers of free, impartial advice, serving our communities across Hackney, Newham, and Tower Hamlets. Last year alone, we supported over 9,000 clients, assisting with more than 34,000 issues including housing, employment, welfare benefits, utility bills and debt. We secured £22 million for local households through increased income and reduced debt. With an annual turnover of over £2 million, we are a significant force for positive change in East London.
The role
We are now seeking a new Chair to lead our Board and help shape the future of our organisation. As Chair, you will support a dedicated team committed to tackling inequality and hardship in East London. The purpose of the role is:
- to lead the trustee board in ensuring the effective performance of its governance responsibilities
- to work in partnership with the Chief Executive to help achieve the objectives set for the organisation
- to ensure there is an effective relationship between the trustee board and the organisation's staff, volunteers, members and stakeholders
- to represent the organisation externally and the trustee board internally
How much time do you need to give?
Trustee board meetings are usually on a Thursday evening from 6.30pm either online or at the offices in the City of London or Hackney and last about 3 hours. In addition, there is a separate strategic planning/business planning session in January/February and a handful of annual events with staff and volunteers that trustees are encouraged to attend. You would also be expected to meet with the Chief Executive for an hour, at least monthly. You may need to attend other meetings if you’re involved in specific projects. We can be flexible about the time spent, so come and talk to us.
Application process
The deadline for applications is Friday, 10 July 2026 at 23.59, however we will review applications on a rolling basis. Please apply with your CV and covering letter.
Informal inquiries
If you're interested in this opportunity and would like more details, please see our recruitment pack on our website.
Chair employer: CAB EAST END
Citizens Advice East End is an exceptional employer dedicated to making a meaningful impact in the community. With a strong focus on social justice, we offer a collaborative work culture that values the contributions of our team members and provides ample opportunities for personal and professional growth. Located in the vibrant East London area, we empower our staff and volunteers to drive positive change while enjoying the flexibility and support needed to thrive in their roles.
