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For Companies At a Glance
- Tasks: Manage daily operations, allocate drivers and vehicles, and ensure compliance.
- Company: Join a reputable coach operator with routes across the UK and Europe.
- Benefits: Enjoy a competitive salary, structured work-life balance, and long-term career growth.
- Why this job: Be part of a dynamic team that values efficiency and exceptional service.
- Qualifications: Valid PCV licence required; transport operations experience is essential.
- Other info: 5-on, 3-off rota for a balanced lifestyle.
The predicted salary is between 36000 - 60000 £ per year.
C9 Recruitment are currently seeking an experienced and organised Duty Manager on behalf of a well-established coach operator based in the Slough area. This is a fantastic opportunity to join a reputable company operating across the UK and Continental Europe, offering long-term career growth in a dynamic and supportive environment. As Duty Manager, you\’ll play a vital role in ensuring smooth day-to-day operations, working closely with internal departments and external stakeholders to optimise driver and fleet allocation, maintain legal compliance, and uphold exceptional service standards.
Key Responsibilities:
- Allocate drivers and vehicles to scheduled operations with efficiency and attention to cost control.
- Liaise with drivers, sales, engineering teams, and customers regarding daily operational needs.
- Monitor and enforce compliance with internal policies and legal requirements, including EC drivers\’ hours regulations.
- Respond to breakdowns, delays, and other incidents with effective decision-making and communication.
- Ensure timely updates are provided to all relevant parties regarding service disruptions or incidents.
- Coordinate vehicle procurement outside of standard office hours when required.
What\’s on Offer:
- Competitive salary based on experience.
- Opportunity to join a respected operator with routes across the UK and Europe.
- 5-on, 3-off rota providing a structured work-life balance.
- Long-term career progression and development.
Requirements:
- Hold a valid PCV licence, or be willing to obtain one.
- Strong communication skills (verbal and written).
- Well-organised, decisive, and able to thrive in a fast-paced, agile environment.
- Previous experience in transport operations is essential.
- PSV Transport Manager CPC is highly desirable—or willingness to gain it.
If you\’re ready for a new challenge in a key operational role within the transport industry, apply now or contact the team at C9 Recruitment for more information.
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Duty Manager employer: C9 Group Ltd T/A C9 Recruitment
Contact Detail:
C9 Group Ltd T/A C9 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the specific regulations and compliance requirements in the transport industry, especially EC drivers' hours regulations. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the transport sector, particularly those who have experience as Duty Managers. Engaging with them can provide valuable insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Prepare to discuss real-life scenarios where you've successfully managed operations or resolved issues in a fast-paced environment. Highlighting your decision-making skills and ability to communicate effectively will set you apart from other candidates.
✨Tip Number 4
Show your enthusiasm for the company and its operations by researching their routes and services. Being knowledgeable about their business will help you make a strong impression during any discussions with the hiring team.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Duty Manager position. Understand the key responsibilities and requirements, such as the need for a valid PCV licence and experience in transport operations.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise your organisational abilities, communication skills, and any previous roles in transport operations to make your application stand out.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the position and the company. Mention specific experiences that demonstrate your ability to manage operations effectively and your understanding of compliance with legal requirements.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Duty Manager role.
How to prepare for a job interview at C9 Group Ltd T/A C9 Recruitment
✨Showcase Your Organisational Skills
As a Duty Manager, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experience where you successfully allocated resources or managed operations under pressure.
✨Communicate Clearly and Confidently
Strong communication is key in this role. Practice articulating your thoughts clearly, especially when discussing how you've liaised with various teams or handled incidents in the past.
✨Understand Compliance Regulations
Familiarise yourself with EC drivers' hours regulations and other legal requirements relevant to the transport industry. Be ready to discuss how you have ensured compliance in previous roles.
✨Demonstrate Decision-Making Skills
Prepare to share specific instances where you had to make quick decisions during operational challenges. Highlight your thought process and the outcomes of those decisions to showcase your problem-solving abilities.
