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For Companies At a Glance
- Tasks: Manage daily operations, allocate drivers and vehicles, and ensure compliance.
- Company: Join a reputable coach operator with routes across the UK and Europe.
- Benefits: Enjoy a competitive salary, structured work-life balance, and long-term career growth.
- Why this job: Be part of a dynamic team that values efficiency and exceptional service.
- Qualifications: Valid PCV licence required; transport operations experience is essential.
- Other info: 5-on, 3-off rota for a balanced lifestyle.
The predicted salary is between 30000 - 42000 £ per year.
C9 Recruitment are currently seeking an experienced and organised Duty Manager on behalf of a well-established coach operator based in the Slough area. This is a fantastic opportunity to join a reputable company operating across the UK and Continental Europe, offering long-term career growth in a dynamic and supportive environment. As Duty Manager, you\’ll play a vital role in ensuring smooth day-to-day operations, working closely with internal departments and external stakeholders to optimise driver and fleet allocation, maintain legal compliance, and uphold exceptional service standards.
Key Responsibilities:
- Allocate drivers and vehicles to scheduled operations with efficiency and attention to cost control.
- Liaise with drivers, sales, engineering teams, and customers regarding daily operational needs.
- Monitor and enforce compliance with internal policies and legal requirements, including EC drivers\’ hours regulations.
- Respond to breakdowns, delays, and other incidents with effective decision-making and communication.
- Ensure timely updates are provided to all relevant parties regarding service disruptions or incidents.
- Coordinate vehicle procurement outside of standard office hours when required.
What\’s on Offer:
- Competitive salary based on experience.
- Opportunity to join a respected operator with routes across the UK and Europe.
- 5-on, 3-off rota providing a structured work-life balance.
- Long-term career progression and development.
Requirements:
- Hold a valid PCV licence, or be willing to obtain one.
- Strong communication skills (verbal and written).
- Well-organised, decisive, and able to thrive in a fast-paced, agile environment.
- Previous experience in transport operations is essential.
- PSV Transport Manager CPC is highly desirable—or willingness to gain it.
If you\’re ready for a new challenge in a key operational role within the transport industry, apply now or contact the team at C9 Recruitment for more information.
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Duty Manager employer: C9 Group Ltd T/A C9 Recruitment
Contact Detail:
C9 Group Ltd T/A C9 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager
✨Tip Number 1
Familiarise yourself with the specific regulations and compliance requirements in the transport industry, especially EC drivers' hours regulations. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the transport sector, particularly those who have experience as Duty Managers. Engaging with them can provide valuable insights into the role and may even lead to referrals or recommendations.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've successfully managed operations in a fast-paced environment. Be ready to discuss specific situations where your decision-making made a positive impact.
✨Tip Number 4
Research the company thoroughly before applying. Understanding their values, operational methods, and challenges they face will allow you to tailor your approach and demonstrate how you can contribute to their success.
We think you need these skills to ace Duty Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly understand the responsibilities of a Duty Manager. Familiarise yourself with the key tasks mentioned in the job description, such as driver allocation and compliance monitoring.
Tailor Your CV: Highlight your relevant experience in transport operations and any qualifications like a PCV licence or PSV Transport Manager CPC. Use specific examples that demonstrate your organisational skills and ability to thrive in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the transport industry. Mention how your skills align with the company's needs and express your enthusiasm for contributing to their operations.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Duty Manager.
How to prepare for a job interview at C9 Group Ltd T/A C9 Recruitment
✨Showcase Your Organisational Skills
As a Duty Manager, you'll need to demonstrate your ability to manage multiple tasks efficiently. Prepare examples from your past experience where you successfully allocated resources or managed operations under pressure.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. Practice articulating your thoughts clearly, especially when discussing how you've liaised with different teams or handled customer interactions in previous positions.
✨Understand Compliance Regulations
Familiarise yourself with EC drivers' hours regulations and other legal requirements relevant to the transport industry. Be ready to discuss how you've ensured compliance in your previous roles and how you would approach it as a Duty Manager.
✨Prepare for Scenario-Based Questions
Expect questions that assess your decision-making skills in real-time scenarios, such as handling breakdowns or service disruptions. Think of specific instances where you made quick decisions that positively impacted operations.
