At a Glance
- Tasks: Manage IT helpdesk tickets and support the IT team for smooth operations.
- Company: Join a leading school in Swindon, dedicated to inspiring students' education.
- Benefits: Enjoy a permanent, full-time role with a supportive work environment.
- Other info: Opportunity to lead projects and cover for the Network Manager when needed.
- Why this job: Be part of a team that enhances learning through technology and innovation.
- Qualifications: Experience with Office365, Active Directory, and team management is essential.
The predicted salary is between 28800 - 43200 £ per year.
LOCATION: Swindon
SALARY: £36,000
WAY OF WORKING: Full Time/ Office-based | Permanent
THE BUSINESS:
This opportunity is within a large, popular and fully comprehensive school in Swindon. They are dedicated and proud to provide exceptional and inspirational education to students. They provide an aspirational and supportive environment, which enables all of their students to thrive in school and in life.
SENIOR IT TECHNICIAN
Directly Responsible For:
- Efficient ticket management of the IT Helpdesk.
- Provide direction for the day to day workload of IT Technicians to ensure tickets and problems are resolved in a timely and effective manner.
- Support and work with staff and the Network Manager to deliver a safe, secure and effective learning environment.
Responsibilities:
- Support the IT team to ensure efficiency of support and smooth running of facilities.
- Manage, prioritise and respond to helpdesk tickets according to their impact on use of the school and supported sites.
- Undertake project work, as planned with Network Manager, to develop the school and Supported sites.
- Provide cover for the Network Manager in occasions where they may be absent.
- Plan and monitor workload of yourself and the IT technicians.
YOUR KEY SKILLS:
- Office365
- Active Directory
- VMWare
- Exchange
- VLANs
- Team management
- Desktop / laptops updates or deployments
Senior IT Technician in Swindon employer: C4S Search Ltd
Join a leading global organisation that values innovation and collaboration, offering a dynamic work culture where your contributions as a Dynamics 365 Developer will directly impact the evolution of cutting-edge technology solutions. With a strong focus on employee growth, you will have access to continuous learning opportunities and the chance to work alongside industry experts in a hybrid London setting, ensuring a perfect balance between professional development and personal well-being.
StudySmarter Expert Advice🤫
We think this is how you could land Senior IT Technician in Swindon
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Office365, Active Directory, and VMWare. Having hands-on experience or relevant certifications in these areas can significantly boost your chances of standing out.
✨Tip Number 2
Showcase your team management skills by preparing examples of how you've successfully led a team or managed projects in the past. This will demonstrate your ability to handle the responsibilities of directing IT technicians effectively.
✨Tip Number 3
Research the school and its values to understand their commitment to providing exceptional education. Tailor your approach to reflect how your IT support can enhance the learning environment, showing that you align with their mission.
✨Tip Number 4
Network with current or former employees of the school or similar institutions. Engaging with them can provide valuable insights into the work culture and expectations, which you can leverage during your interview.
We think you need these skills to ace Senior IT Technician in Swindon
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights relevant experience and skills that align with the Senior IT Technician role. Focus on your expertise in Office365, Active Directory, and team management, as these are key requirements.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for education and technology. Mention specific examples of how you've successfully managed IT projects or improved helpdesk efficiency in previous roles.
Highlight Relevant Certifications:If you have any certifications related to IT support or management, be sure to include them in your application. This can set you apart from other candidates and demonstrate your commitment to professional development.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an IT Technician.
How to prepare for a job interview at C4S Search Ltd
✨Showcase Your Technical Skills
Make sure to highlight your experience with Office365, Active Directory, and VMWare during the interview. Be prepared to discuss specific projects or challenges you've faced using these technologies, as this will demonstrate your expertise and problem-solving abilities.
✨Demonstrate Team Management Experience
Since the role involves managing IT technicians, it's crucial to share examples of your leadership experience. Talk about how you've successfully led a team, prioritised tasks, and ensured efficient ticket management in previous roles.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to handle real-life situations, such as resolving a high-priority helpdesk ticket or managing a project with tight deadlines. Practising these scenarios can help you articulate your thought process and decision-making skills effectively.
✨Research the School's Environment
Familiarise yourself with the school's mission and values. Understanding their commitment to providing exceptional education will allow you to tailor your responses to align with their goals, showing that you're not just a fit for the role but also for the organisation's culture.
