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- Tasks: Lead project delivery and manage high-performing teams in a dynamic IT consultancy.
- Company: Established IT services provider with a strong reputation and Microsoft partnership.
- Benefits: Competitive salary, generous leave, private medical insurance, and enhanced family policies.
- Other info: Hybrid working model with excellent career growth opportunities.
- Why this job: Shape the future of professional services and make a real impact in technology.
- Qualifications: Senior leadership experience in Professional Services and strong commercial acumen required.
The predicted salary is between 90000 - 110000 £ per year.
UK – Hybrid working
£90,000 - £110,000 + 10% Bonus
~34 days annual leave (including UK bank holidays + birthday off)
~ Private medical insurance
~ Employee Assistance Programme (EAP)
~ Enhanced family-friendly policies & company sick pay
~ Income protection & life assurance
~ Company pension scheme
Permanent, full-time position
Hybrid working model
Senior leadership role reporting into the executive team
This organisation is a well-established IT services and consultancy provider with over three decades of experience delivering high-quality technology solutions to international clients across professional and financial services. The business is recognised as a top-tier Microsoft partner, operating at scale within the Microsoft cloud ecosystem, and is accredited to leading quality and information security standards.
With a strong reputation for secure, compliant and outcome-focused delivery, the company continues to invest in leadership capability, delivery maturity and scalable services to support long-term growth across regulated client environments.
THE HEAD OF PROFESSIONAL SERVICES OPPORTUNITY
As Head of Professional Services, you will take full ownership of end-to-end project delivery, leading both the Project Management Office and technical delivery teams. Setting the strategic direction for Professional Services, ensuring consistent, high-quality and profitable delivery across the project portfolio.
- Owning delivery governance, PMO frameworks and commercial controls to drive predictability and scalability
- Leading and developing high-performing project and engineering teams, embedding a strong culture of accountability and continuous improvement
- Acting as senior escalation point and executive sponsor for key customers, ensuring strong stakeholder engagement and customer satisfaction
- Driving standardisation, repeatable delivery models and effective transition into managed services
Proven senior leadership experience within Professional Services in an MSP or IT consultancy environment.
Strong commercial acumen, including margin management, utilisation forecasting and project profitability.
Deep experience operating PMO frameworks and scalable delivery methodologies (PRINCE2, PMP, Agile or hybrid).
Credible understanding of Microsoft cloud technologies (M365, Azure, Modern Workplace).
Experience delivering into regulated or security-conscious environments (e.g. professional or financial services).
Excellent stakeholder management skills with the ability to operate confidently at executive level.
Relevant project or programme leadership certifications (PRINCE2, PMP, MSP, Agile/Scrum).
You will bring gravitas, empathy and resilience, with a coaching-led leadership style and a strong sense of ownership. You are comfortable navigating ambiguity, making decisive calls, and balancing people wellbeing with commercial outcomes in a fast-paced, evolving environment.
If you’re a senior Professional Services leader looking to shape and scale a high-impact delivery function, we’d love to hear from you.
C4S Search specialises in connecting high-calibre technology and digital leaders with innovative, growth-focused organisations across the UK.
Service Manager Senior Health in London employer: C4S Search Ltd
Contact Detail:
C4S Search Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager Senior Health in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry and let them know you're on the hunt for a new role. Attend industry events or webinars to meet potential employers and make a lasting impression.
✨Tip Number 2
Prepare for interviews by researching the company inside out. Understand their values, recent projects, and how they operate within the Microsoft cloud ecosystem. This will help you tailor your responses and show you're genuinely interested.
✨Tip Number 3
Practice your storytelling skills! Be ready to share specific examples of your leadership experience and how you've driven successful project delivery in previous roles. This will demonstrate your capability and fit for the Head of Professional Services position.
✨Tip Number 4
Don't forget to apply through our website! We want to see your application and help you land that dream job. Plus, it shows you're serious about joining our team and contributing to our success.
We think you need these skills to ace Service Manager Senior Health in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Professional Services role. Highlight your leadership experience in Professional Services and any relevant project management frameworks you've worked with.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've driven successful project delivery and stakeholder engagement in previous roles.
Showcase Your Technical Knowledge: Since we're looking for someone with a strong understanding of Microsoft cloud technologies, don't forget to mention your experience with M365, Azure, or any other relevant tech. This will help us see your fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at C4S Search Ltd
✨Know Your Stuff
Make sure you’re well-versed in the company’s services and their position within the Microsoft cloud ecosystem. Brush up on your knowledge of PMO frameworks and delivery methodologies like PRINCE2, PMP, and Agile. This will show that you’re not just interested in the role but also understand the industry.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach, especially how you foster accountability and continuous improvement within teams. Think of specific examples where you've successfully led project teams or managed stakeholder relationships, as this will highlight your fit for a senior leadership role.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific challenges in project delivery or stakeholder management. Prepare some scenarios from your past experience where you navigated ambiguity or made tough decisions, as these will demonstrate your problem-solving skills and resilience.
✨Engage with Questions
At the end of the interview, don’t shy away from asking insightful questions about the company’s future direction or their approach to professional services. This shows your genuine interest in the role and helps you assess if the company aligns with your career goals.