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- Tasks: Lead project delivery and manage high-performing teams in a dynamic IT consultancy.
- Company: Established IT services provider with a strong reputation in the Microsoft cloud ecosystem.
- Benefits: Competitive salary, generous leave, private medical insurance, and enhanced family-friendly policies.
- Other info: Hybrid working model with excellent career growth opportunities.
- Why this job: Shape the future of professional services and make a real impact in a fast-paced environment.
- Qualifications: Proven leadership experience in Professional Services and strong commercial acumen required.
The predicted salary is between 90000 - 110000 £ per year.
Head of Professional Services
UK – Hybrid working
£90,000 - £110,000 + 10% Bonus
~34 days annual leave (including UK bank holidays + birthday off)
~ Private medical insurance
~ Employee Assistance Programme (EAP)
~ Enhanced family-friendly policies & company sick pay
~ Income protection & life assurance
~ Company pension scheme
Permanent, full-time position
Hybrid working model
Senior leadership role reporting into the executive team
This organisation is a well-established IT services and consultancy provider with over three decades of experience delivering high-quality technology solutions to international clients across professional and financial services. The business is recognised as a top-tier Microsoft partner, operating at scale within the Microsoft cloud ecosystem, and is accredited to leading quality and information security standards.
With a strong reputation for secure, compliant and outcome-focused delivery, the company continues to invest in leadership capability, delivery maturity and scalable services to support long-term growth across regulated client environments.
THE HEAD OF PROFESSIONAL SERVICES OPPORTUNITY
As Head of Professional Services, you will take full ownership of end-to-end project delivery, leading both the Project Management Office and technical delivery teams. Setting the strategic direction for Professional Services, ensuring consistent, high-quality and profitable delivery across the project portfolio.
- Owning delivery governance, PMO frameworks and commercial controls to drive predictability and scalability
- Leading and developing high-performing project and engineering teams, embedding a strong culture of accountability and continuous improvement
- Acting as senior escalation point and executive sponsor for key customers, ensuring strong stakeholder engagement and customer satisfaction
- Driving standardisation, repeatable delivery models and effective transition into managed services
Proven senior leadership experience within Professional Services in an MSP or IT consultancy environment.
Strong commercial acumen, including margin management, utilisation forecasting and project profitability.
Deep experience operating PMO frameworks and scalable delivery methodologies (PRINCE2, PMP, Agile or hybrid).
Credible understanding of Microsoft cloud technologies (M365, Azure, Modern Workplace).
Experience delivering into regulated or security-conscious environments (e.g. professional or financial services).
Excellent stakeholder management skills with the ability to operate confidently at executive level.
Relevant project or programme leadership certifications (PRINCE2, PMP, MSP, Agile/Scrum).
You will bring gravitas, empathy and resilience, with a coaching-led leadership style and a strong sense of ownership. You are comfortable navigating ambiguity, making decisive calls, and balancing people wellbeing with commercial outcomes in a fast-paced, evolving environment.
If you’re a senior Professional Services leader looking to shape and scale a high-impact delivery function, we’d love to hear from you.
C4S Search specialises in connecting high-calibre technology and digital leaders with innovative, growth-focused organisations across the UK.
Service Manager - Financial Management in London employer: C4S Search Ltd
Contact Detail:
C4S Search Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Financial Management in London
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with yours. We want you to walk into that interview room feeling confident and ready to showcase how you can contribute to their success.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your answers and get comfortable discussing your experience. We believe that the more you practice, the more natural it will feel when it’s time to shine in front of the hiring team.
✨Tip Number 4
Don’t forget to follow up after your interviews! A simple thank-you email can go a long way in leaving a positive impression. We recommend expressing your appreciation for the opportunity and reiterating your enthusiasm for the role.
We think you need these skills to ace Service Manager - Financial Management in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the role of Service Manager - Financial Management. Highlight your experience in project delivery and leadership, especially in IT consultancy or MSP environments. We want to see how your skills align with our needs!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're the perfect fit for the Head of Professional Services role. Share specific examples of your achievements and how they relate to the responsibilities outlined in the job description.
Showcase Your Leadership Style: We’re looking for someone with gravitas and a coaching-led approach. In your application, give us a glimpse into your leadership style and how you’ve developed high-performing teams in the past. This will help us understand how you can contribute to our culture.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at C4S Search Ltd
✨Know Your Stuff
Make sure you’re well-versed in the company’s services and their position within the Microsoft cloud ecosystem. Brush up on your knowledge of PMO frameworks and delivery methodologies like PRINCE2, PMP, and Agile. This will show that you’re not just interested in the role but also understand the industry.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach, especially how you foster accountability and continuous improvement within teams. Think of specific examples where you've successfully led project teams or managed stakeholder relationships, as this will highlight your fit for a senior leadership role.
✨Demonstrate Commercial Acumen
Be ready to talk about your experience with margin management and project profitability. Bring examples of how you’ve forecasted utilisation and driven financial success in previous roles. This will resonate well with the interviewers looking for someone who can balance commercial outcomes with team wellbeing.
✨Engage with Questions
Prepare insightful questions that reflect your understanding of the company’s goals and challenges. Ask about their approach to standardisation and repeatable delivery models, or how they navigate regulated environments. This shows you’re thinking critically about the role and are genuinely interested in contributing to their success.