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- Tasks: Lead project delivery and develop high-performing teams in a dynamic IT consultancy.
- Company: Established IT services provider with a strong reputation in the Microsoft cloud ecosystem.
- Benefits: Competitive salary, 34 days leave, private medical insurance, and enhanced family-friendly policies.
- Other info: Hybrid working model with excellent career growth opportunities.
- Why this job: Shape and scale impactful delivery functions while working with top-tier clients.
- Qualifications: Senior leadership experience in Professional Services and strong commercial acumen required.
The predicted salary is between 90000 - 110000 £ per year.
LOCATION: UK – Hybrid working
SALARY & PACKAGE: £90,000 - £110,000 + 10% Bonus
- 34 days annual leave (including UK bank holidays + birthday off)
- Private medical insurance
- Employee Assistance Programme (EAP)
- Enhanced family-friendly policies & company sick pay
- Income protection & life assurance
- Company pension scheme
WAY OF WORKING: Permanent, full-time position, Hybrid working model, Senior leadership role reporting into the executive team
THE BUSINESS: This organisation is a well-established IT services and consultancy provider with over three decades of experience delivering high-quality technology solutions to international clients across professional and financial services. The business is recognised as a top-tier Microsoft partner, operating at scale within the Microsoft cloud ecosystem, and is accredited to leading quality and information security standards. With a strong reputation for secure, compliant and outcome-focused delivery, the company continues to invest in leadership capability, delivery maturity and scalable services to support long-term growth across regulated client environments.
THE HEAD OF PROFESSIONAL SERVICES OPPORTUNITY: As Head of Professional Services, you will take full ownership of end-to-end project delivery, leading both the Project Management Office and technical delivery teams. Key responsibilities include:
- Setting the strategic direction for Professional Services, ensuring consistent, high-quality and profitable delivery across the project portfolio
- Owning delivery governance, PMO frameworks and commercial controls to drive predictability and scalability
- Leading and developing high-performing project and engineering teams, embedding a strong culture of accountability and continuous improvement
- Acting as senior escalation point and executive sponsor for key customers, ensuring strong stakeholder engagement and customer satisfaction
- Driving standardisation, repeatable delivery models and effective transition into managed services
YOUR KEY SKILLS: Proven senior leadership experience within Professional Services in an MSP or IT consultancy environment, Strong commercial acumen, including margin management, utilisation forecasting and project profitability, Deep experience operating PMO frameworks and scalable delivery methodologies (PRINCE2, PMP, Agile or hybrid), Credible understanding of Microsoft cloud technologies (M365, Azure, Modern Workplace), Experience delivering into regulated or security-conscious environments (e.g. professional or financial services), Excellent stakeholder management skills with the ability to operate confidently at executive level, Relevant project or programme leadership certifications (PRINCE2, PMP, MSP, Agile/Scrum).
LEADERSHIP PROFILE: You will bring gravitas, empathy and resilience, with a coaching-led leadership style and a strong sense of ownership. You are comfortable navigating ambiguity, making decisive calls, and balancing people wellbeing with commercial outcomes in a fast-paced, evolving environment.
INTERESTED? If you’re a senior Professional Services leader looking to shape and scale a high-impact delivery function, we’d love to hear from you. Apply now or contact C4S Search for a confidential discussion. C4S Search specialises in connecting high-calibre technology and digital leaders with innovative, growth-focused organisations across the UK.
Head of Professional Services in London employer: C4S Search Ltd
Contact Detail:
C4S Search Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Professional Services in London
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✨Ace the Interview
Prepare for your interviews by researching the company and practising common questions. We recommend using the STAR method to structure your answers – it helps you showcase your experience effectively. Remember, confidence is key!
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We think you need these skills to ace Head of Professional Services in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Head of Professional Services role. Highlight your leadership experience in Professional Services and any relevant project management frameworks you've worked with.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of how you've driven successful project delivery and stakeholder engagement in previous roles.
Showcase Your Achievements: Quantify your successes! Whether it's improving project profitability or leading high-performing teams, we want to see the impact you've made in your previous positions. Numbers speak volumes!
Apply Through Our Website: We encourage you to apply directly through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any updates from us!
How to prepare for a job interview at C4S Search Ltd
✨Know Your Stuff
Make sure you’re well-versed in the key skills mentioned in the job description. Brush up on your knowledge of PMO frameworks, Microsoft cloud technologies, and project delivery methodologies like PRINCE2 or Agile. Being able to discuss these confidently will show that you’re the right fit for the role.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership experience and coaching-led approach. Think about times when you’ve successfully led teams through challenges or improved project outcomes. This is your chance to demonstrate your gravitas and empathy, which are crucial for this senior role.
✨Engage with Stakeholders
Since stakeholder management is key, come ready to discuss how you’ve built relationships with clients and executive teams in the past. Share specific instances where your engagement led to improved customer satisfaction or project success. This will illustrate your ability to operate at an executive level.
✨Ask Insightful Questions
Prepare thoughtful questions about the company’s strategic direction and how they envision the Professional Services function evolving. This not only shows your interest but also your understanding of the business landscape. It’s a great way to demonstrate your commercial acumen and long-term vision.