At a Glance
- Tasks: Provide 1st line ICT support and manage user accounts and devices.
- Company: Join a leading global construction and infrastructure company.
- Benefits: Competitive salary, full-time role, and opportunities for growth.
- Why this job: Kickstart your tech career with hands-on experience in a dynamic environment.
- Qualifications: Experience in IT support and user account management is a plus.
- Other info: Be part of exciting ICT rollouts and projects.
The predicted salary is between 30000 - 35000 Β£ per year.
Overview
JOB TITLE: IT Assistant
LOCATION: Swindon, Wiltshire
SALARY: Β£30,000 β Β£35,000
WAY OF WORKING: Full Time
THE BUSINESS
C4S are pleased to be working with a leading global construction and infrastructure company.
THE IT ASSISTANT OPPORTUNITY
- Provide 1st line ICT support, logging, investigating, and resolving user issues.
- Escalate incidents to the ICT team when required.
- Set up and maintain user accounts, profiles, and access rights.
- Support business systems administration and updates.
- Manage and track ICT assets (laptops, mobiles, tablets, phone numbers).
- Assist with employee ICT onboarding/offboarding.
- Report suspected misuse or incidents to senior ICT staff.
- Support large-scale ICT rollouts and projects.
YOUR KEY SKILLS
- IT Support β Experience providing helpdesk support and troubleshooting hardware/software issues.
- User Account Management β Familiarity with Active Directory, Microsoft Entra, or similar systems.
- Device Management β Ability to set up, configure, and maintain laptops, desktops, mobiles, and tablets.
- Operating Systems β Knowledge of Windows (7, 8, 10, 11), macOS, and basic cross-platform support.
If you are interested in the IT Assistant role, please send an application detailing proof of the above or contact Shona in our office.
C4S Search connect future tech talent with leading deep tech, bio tech & clean tech organisations and we are always keen to hear from those who work in the tech industry.
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IT Assistant employer: C4S Search Ltd
Contact Detail:
C4S Search Ltd Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land IT Assistant
β¨Tip Number 1
Network like a pro! Reach out to folks in the industry, attend local tech meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
β¨Tip Number 2
Show off your skills! Create a portfolio or a personal project that highlights your IT support abilities. This could be anything from a blog about troubleshooting tips to a GitHub repository showcasing your tech projects.
β¨Tip Number 3
Prepare for interviews by practising common IT support scenarios. Think about how you'd handle user issues or device management questions. The more you rehearse, the more confident you'll feel when itβs time to shine!
β¨Tip Number 4
Donβt forget to apply through our website! Itβs the best way to ensure your application gets seen. Plus, we love hearing from tech talent like you, so make sure to showcase your passion for IT support!
We think you need these skills to ace IT Assistant
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your IT support experience and any relevant skills. We want to see how your background fits the IT Assistant role, so donβt be shy about showcasing your troubleshooting prowess!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why youβre passionate about IT support and how you can contribute to our team. Keep it friendly and professional β we love a good personality!
Showcase Relevant Experience: When detailing your experience, focus on specific examples that demonstrate your ability to manage user accounts and troubleshoot issues. Weβre looking for real-life scenarios that show us youβve got what it takes!
Apply Through Our Website: We encourage you to apply directly through our website. Itβs the easiest way for us to receive your application and ensures youβre considered for the role. Plus, it shows youβre keen to join our team!
How to prepare for a job interview at C4S Search Ltd
β¨Know Your Tech Inside Out
Make sure you brush up on your IT support skills, especially troubleshooting hardware and software issues. Familiarise yourself with the operating systems mentioned in the job description, like Windows and macOS, so you can confidently discuss your experience during the interview.
β¨Showcase Your User Account Management Skills
Since user account management is key for this role, be prepared to talk about your experience with Active Directory or similar systems. Think of specific examples where you've set up or managed user accounts, as this will demonstrate your hands-on knowledge.
β¨Prepare for Scenario Questions
Expect questions that put you in real-life scenarios, such as how you would handle a user issue or escalate an incident. Practising these types of questions can help you articulate your thought process and problem-solving skills effectively.
β¨Demonstrate Your Team Spirit
This role involves supporting large-scale ICT rollouts and working closely with the ICT team. Be ready to share examples of how you've collaborated with others in past roles, as showing that you can work well in a team will make you a more attractive candidate.