Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide top-notch IT support and troubleshoot various tech issues for clients.
- Company: Established IT services provider in London with a supportive team culture.
- Benefits: Competitive salary, bonuses, training support, and health perks.
- Why this job: Kickstart your tech career while making a real difference for clients.
- Qualifications: Strong Microsoft certification and excellent customer service skills.
- Other info: Great opportunity for personal and professional growth in a dynamic environment.
The predicted salary is between 20000 - 30000 £ per year.
An established IT services provider in London is seeking a proactive 1st Line Support Engineer to join their service desk team. This role demands strong Microsoft certification expertise and excellent customer service skills. The successful candidate will act as the first point of contact for client queries, troubleshoot a broad range of IT issues, and contribute to enhancing the team's culture.
Competitive salary plus bonus, training support, and health perks provided. A great opportunity for someone to grow their tech career.
1st Line IT Support Engineer – London | Training employer: C4S Search Ltd
Contact Detail:
C4S Search Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 1st Line IT Support Engineer – London | Training
✨Tip Number 1
Network like a pro! Reach out to current employees on LinkedIn or attend industry meetups. It’s all about making connections that can help us get our foot in the door.
✨Tip Number 2
Prepare for the interview by practising common IT support scenarios. We should be ready to showcase our troubleshooting skills and customer service expertise, as these are key for the role.
✨Tip Number 3
Don’t forget to research the company culture! Understanding their values will help us tailor our responses during interviews and show that we’re a great fit for the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can keep track of our progress and any updates directly from there.
We think you need these skills to ace 1st Line IT Support Engineer – London | Training
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your Microsoft certification expertise and customer service skills. We want to see how your experience aligns with the role, so don’t be shy about showcasing relevant achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about IT support and how you can contribute to our team culture. Keep it friendly and professional – we love a personal touch!
Show Off Your Troubleshooting Skills: In your application, mention specific examples of IT issues you've resolved. We’re looking for proactive problem solvers, so share those moments when you went above and beyond to help a client!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at C4S Search Ltd
✨Know Your Tech Stuff
Make sure you're up to speed with Microsoft certifications and common IT issues. Brush up on troubleshooting techniques and be ready to discuss specific scenarios where you've successfully resolved problems.
✨Customer Service is Key
Since this role involves direct client interaction, practice your customer service skills. Think of examples where you've gone above and beyond for a customer, and be prepared to share how you handle difficult situations.
✨Show Your Proactivity
This position requires a proactive approach, so come armed with examples of how you've taken initiative in past roles. Whether it’s suggesting improvements or taking charge during a crisis, let them know you’re someone who doesn’t wait to be told what to do.
✨Cultural Fit Matters
Research the company culture and think about how you can contribute to it. Be ready to discuss your values and how they align with the company's mission. Showing that you’re a good fit for the team can set you apart from other candidates.
