At a Glance
- Tasks: Provide first-line support and resolve enquiries for customers and healthcare professionals.
- Company: Cochlear Europe Limited, a leader in innovative healthcare solutions.
- Benefits: Gain valuable experience in a regulated environment with opportunities for growth.
- Other info: Join a supportive team focused on improving customer experiences.
- Why this job: Make a difference in people's lives while developing your customer service skills.
- Qualifications: Proactive attitude and strong communication skills are essential.
The predicted salary is between 27000 - 33000 £ per year.
Cochlear Europe Limited (UK) is seeking a proactive customer service professional to provide first-line support to recipients, clinics and healthcare professionals.
You will resolve enquiries, manage orders, and ensure accurate information across Oracle, Salesforce and other systems.
You will handle registrations, onboarding and after-sales care in a regulated healthcare environment.
You will communicate clearly, work across teams, protect data privacy, and contribute to process improvements
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Customer Care & Tech Support Coordinator in Addlestone employer: C40 Cochlear Europe Limited (UK)
Cochlear is an exceptional employer that values its employees by fostering a collaborative and innovative work culture. With a strong focus on professional development, employees are encouraged to grow their skills and advance their careers while enjoying a supportive environment in the vibrant EMEA region. The company offers competitive benefits and unique opportunities to contribute to life-changing technologies, making it a rewarding place to work.
Contact Details:
C40 Cochlear Europe Limited (UK) Recruitment Team
