Dispensary Keyholder in London

Dispensary Keyholder in London

London Full-Time 30000 - 40000 £ / year (est.) No home office possible
C3 Industries

At a Glance

  • Tasks: Guide customers in selecting cannabis products and oversee store operations.
  • Company: C3 Industries, a leading cannabis company with a vibrant retail network.
  • Benefits: Full-time position with competitive pay and opportunities for growth.
  • Other info: Be part of an innovative industry with exciting career prospects.
  • Why this job: Join a dynamic team and help customers discover the best cannabis products for their needs.
  • Qualifications: Strong sales skills and a passion for customer service.

The predicted salary is between 30000 - 40000 £ per year.

Who we are… C3 Industries is a multi-state, vertically integrated cannabis company headquartered in Ann Arbor, Michigan, with multiple product brands including the award-winning Cloud Cover Cannabis, Galactic Cannabis, Habitat Cannabis, and a retail network, High Profile Cannabis Shop. The company retails high-quality cannabis products at its High Profile locations in Connecticut, Illinois, Michigan, Missouri, Massachusetts, and New Jersey.

What we're looking for... The Shift Lead is responsible for overseeing store operations in cooperation with management, while actively driving sales by guiding customers through the selection and purchase of cannabis products that best meet their needs and preferences. This is a full-time position.

In this role you will…

  • Greet customers upon entry and perform initial check-in verification of required identification (ID).
  • Meet or exceed individual sales targets and conversion rate goals as defined by store leadership upon hire, using effective sales techniques and a deep understanding of customer needs to drive performance and contribute to overall store success.
  • Assist new customers with questions on state required forms; update customer information in point of sale (POS) system as needed.
  • Ensure the waiting room and sales floor are well maintained and the sales floor is properly stocked during downtime, delegating these tasks to other team members as needed.
  • Educate customers on cannabis properties and selection of proper genetics according to their desired effect, ailments, or other requests.
  • Fill online orders in a quick and efficient manner, keeping customer experience and state compliance at the forefront.
  • Serve as a role model for store employees in sales generation and customer service by making the customer experience the priority.
  • Handle customer complaints in a professional manner.

Dispensary Keyholder in London employer: C3 Industries

C3 Industries is an exceptional employer that fosters a vibrant and inclusive work culture, where employees are encouraged to grow and thrive in the dynamic cannabis industry. With a commitment to employee development and a focus on high-quality customer service, team members enjoy competitive benefits and the opportunity to make a meaningful impact in their communities. Working at our High Profile locations not only offers a chance to be part of a pioneering company but also provides a supportive environment that values collaboration and innovation.
C3 Industries

Contact Detail:

C3 Industries Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Dispensary Keyholder in London

✨Tip Number 1

Get to know the company inside out! Research C3 Industries and its brands like Cloud Cover Cannabis and High Profile. This way, when you walk into that interview, you can show off your knowledge and passion for their products.

✨Tip Number 2

Practice your sales pitch! Since the role is all about guiding customers through their cannabis choices, think about how you'd approach a customer. Role-play with a friend or in front of the mirror to nail those effective sales techniques.

✨Tip Number 3

Show off your customer service skills! Be ready to share examples of how you've handled complaints or gone above and beyond for a customer. This will demonstrate that you can be a role model for other team members.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.

We think you need these skills to ace Dispensary Keyholder in London

Customer Service Skills
Sales Techniques
Product Knowledge (Cannabis)
Point of Sale (POS) System Proficiency
Team Leadership
Communication Skills
Problem-Solving Skills
Attention to Detail
Time Management
State Compliance Knowledge
Conflict Resolution
Adaptability
Sales Target Achievement

Some tips for your application 🫡

Show Your Passion for Cannabis: When writing your application, let your enthusiasm for cannabis shine through! We want to see that you understand the products and can connect with customers on a personal level. Share any relevant experiences or knowledge that highlight your passion.

Tailor Your Application: Make sure to customise your application for the Dispensary Keyholder role. Use keywords from the job description and demonstrate how your skills align with what we're looking for. This shows us that you've done your homework and are genuinely interested in the position.

Highlight Your Customer Service Skills: Since this role is all about guiding customers, emphasise your customer service experience. Share specific examples of how you've helped customers in the past, especially in retail or sales environments. We love to see candidates who prioritise the customer experience!

Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it makes the whole process smoother for both you and us!

How to prepare for a job interview at C3 Industries

✨Know Your Cannabis

Make sure you brush up on your knowledge of cannabis products and their effects. Being able to discuss different strains, their properties, and how they can meet customer needs will show that you're serious about the role and can educate customers effectively.

✨Sales Techniques Matter

Familiarise yourself with effective sales techniques, especially those relevant to retail. Think about how you can demonstrate your ability to meet or exceed sales targets during the interview. Prepare examples from past experiences where you successfully drove sales or improved customer satisfaction.

✨Customer Service is Key

Prepare to discuss your approach to customer service. Think of specific instances where you handled customer complaints or provided exceptional service. This will help illustrate your ability to create a positive shopping experience, which is crucial for this role.

✨Teamwork and Leadership

As a Shift Lead, you'll need to show that you can work well with others and lead by example. Be ready to talk about your experience in team settings, how you've motivated colleagues, and how you handle delegating tasks. This will highlight your leadership potential and collaborative spirit.

Dispensary Keyholder in London
C3 Industries
Location: London

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