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- Tasks: Help clients implement and operate Digital Workers for automating their business processes.
- Company: Maisa is revolutionising enterprise AI with reliable Digital Workers for automation.
- Benefits: Enjoy a remote-first culture, competitive pay, and opportunities for continuous learning.
- Why this job: Join us to transform enterprises with cutting-edge AI technology and make a real impact.
- Qualifications: 3+ years in technical consulting, strong understanding of automation, and excellent client communication skills.
- Other info: Work in a collaborative environment with experts and contribute to the future of enterprise automation.
The predicted salary is between 36000 - 60000 £ per year.
Client Services · Multiple locations · Fully Remote
Digital Worker / AI Automation Engineer
About Maisa
At Maisa, we\’re solving enterprise AI\’s biggest challenge: trust. We\’ve created the first platform that enables enterprises to build reliable Digital Workers for automating knowledge work without production failures or traditional automation limitations.
We\’re pioneering Agentic Process Automation for regulated industries. From banking to healthcare, our Digital Workers deliver verified, traceable results that meet the strictest compliance requirements.
Join us in transforming how enterprises work by making AI accountable for mission critical processes, turning Digital Workers into trusted team members, and empowering the people who know the work to finally automate it.
The Role
We\’re seeking an AI / Digital Worker Solutions Engineer to help our clients successfully implement and operate Digital Workers on maisa\’s Studio platform. In this hands-on role, you\’ll work directly with customers to identify automation opportunities, design and build Digital Workers, and ensure successful deployment of AI solutions that transform their business processes. You\’ll combine AI prompting expertise, technical integration skills, and business process knowledge to deliver high-value automation solutions.
Key Responsibilities
Client Solution Design & Implementation
- Work closely with clients to understand their business processes and identify high-value automation opportunities
- Design and implement Digital Workers using maisa\’s Studio platform to address specific client use cases
- Develop effective AI prompting strategies that enable Digital Workers to execute tasks accurately and reliably
- Configure API integrations and data connections to enable Digital Workers to interact with client systems
- Build and refine Digital Workers through iterative development and testing
- Document implementation details and create knowledge transfer materials for client teams
Client Enablement & Support
- Onboard and train client teams on how to operate, monitor, and maintain their Digital Workers
- Provide technical troubleshooting and optimization support for deployed Digital Workers
- Conduct regular check-ins with clients to ensure Digital Workers are performing as expected
- Identify and implement opportunities to improve Digital Worker performance and capabilities
- Support clients in scaling their Digital Worker implementations across additional use cases
- Serve as a trusted technical advisor on AI automation best practices
Solution Development & Knowledge Building
- Develop reusable solution components and templates to accelerate future implementations
- Document successful implementation patterns and contribute to internal knowledge base
- Stay current on maisa platform capabilities and contribute to feature feedback
- Maintain expertise in AI prompting techniques and best practices
- Collaborate with product and engineering teams to improve the platform based on client needs
- Share insights and learnings with the broader solutions engineering team
Required Qualifications
- 3+ years of experience in technical consulting, solutions engineering, or similar client-facing technical roles
- Strong understanding of business process automation concepts and implementation approaches
- Experience with AI prompt engineering or designing LLM-based solutions
- Familiarity with API integration concepts and data connectivity approaches
- Ability to understand and map client business processes to technical solutions
- Excellent client communication skills, with the ability to explain technical concepts to non-technical audiences
- Problem-solving mindset with strong attention to detail
- Basic understanding of common enterprise systems and data structures
- Availability to travel to Client\’s on site locations or other events
Desired Qualities
- Experience with AI agents, LLM orchestration, or agentic workflows
- Background in RPA, BPM, or workflow automation implementations
- Knowledge of common enterprise software systems (ERP, CRM, etc.)
- Familiarity with modern API standards and integration approaches
- Experience in a customer-facing technical role
- History of successfully implementing technical solutions for enterprise clients
- Ability to balance technical implementation with business objectives
- Comfort working in ambiguous situations and rapidly evolving technology
- Passion for helping clients achieve transformation through AI automation
What We Offer
- Opportunity to work at the cutting edge of applied AI automation
- Hands-on experience with agentic AI and Digital Worker technology
- Client-facing role with direct impact on enterprise digital transformation
- Collaborative team environment with technical experts
- Competitive compensation package
- Remote-first culture with flexible work arrangements
- Continuous learning and growth in an emerging technology space
- Department
- Client Services
- Locations
- Spain Remote, Valencia Hybrid, Barcelona Remote, Madrid Remote
- Remote status
- Fully Remote
About Maisa
Maisa AI is an innovative Agentic Process Automation (APA) Platform that enables enterprises to create and deploy bulletproof AI Agents (\”Digital Workers\”) for automating knowledge-intensive processes. Our flagship product, Maisa Studio, streamlines the creation, deployment, and continuous improvement of AI Agents while maintaining full auditability and explainability through our unique \”Chain of Work\” approach.
We\’re building the future of enterprise automation with a platform that combines deterministic, code-based steps with AI reasoning, providing unprecedented transparency and reliability for mission-critical business processes.
Client Services · Multiple locations · Fully Remote
Digital Worker / AI Automation Engineer
Already working at Maisa?
Let’s recruit together and find your next colleague.
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Digital Worker / AI Automation Engineer employer: C2i Genomics
Contact Detail:
C2i Genomics Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Worker / AI Automation Engineer
✨Tip Number 1
Familiarise yourself with the Maisa Studio platform. Understanding its features and capabilities will not only help you during interviews but also demonstrate your genuine interest in the role and the company.
✨Tip Number 2
Network with current employees or professionals in the AI automation field. Engaging in conversations about their experiences can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
✨Tip Number 3
Stay updated on the latest trends in AI and automation technologies. Being knowledgeable about recent advancements will allow you to discuss relevant topics confidently and show that you're proactive about your professional development.
✨Tip Number 4
Prepare to discuss specific examples of how you've successfully implemented automation solutions in previous roles. Highlighting your hands-on experience will illustrate your capability to deliver high-value automation solutions, which is crucial for this position.
We think you need these skills to ace Digital Worker / AI Automation Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Digital Worker / AI Automation Engineer position. Tailor your application to highlight relevant experience in technical consulting, solutions engineering, and AI prompt engineering.
Craft a Tailored CV: Your CV should reflect your experience with business process automation, API integration, and client-facing roles. Use specific examples that demonstrate your problem-solving skills and ability to communicate technical concepts to non-technical audiences.
Write a Compelling Cover Letter: In your cover letter, express your passion for AI automation and how your background aligns with Maisa's mission. Highlight your experience in implementing technical solutions and your understanding of enterprise systems, making sure to connect your skills to the key responsibilities outlined in the job description.
Showcase Relevant Projects: If applicable, include a portfolio or examples of past projects where you've successfully implemented AI solutions or automated processes. This will provide concrete evidence of your capabilities and help you stand out as a candidate.
How to prepare for a job interview at C2i Genomics
✨Understand the Company and Its Mission
Before your interview, take some time to research Maisa and its innovative approach to AI automation. Familiarise yourself with their platform and how it addresses trust in enterprise AI. This will help you articulate why you're excited about the role and how you can contribute.
✨Showcase Your Technical Skills
Be prepared to discuss your experience with AI prompt engineering, API integrations, and business process automation. Bring examples of past projects where you've successfully implemented technical solutions, as this will demonstrate your capability to handle the responsibilities of the role.
✨Prepare for Client-Facing Scenarios
Since this role involves direct interaction with clients, think of examples where you've effectively communicated complex technical concepts to non-technical audiences. Highlight your problem-solving mindset and how you've helped clients achieve their goals through technology.
✨Ask Insightful Questions
Prepare thoughtful questions about Maisa's platform, the team you'll be working with, and the challenges they face in implementing AI solutions. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
