c2c Railway Limited is seeking a Senior Service Delivery Manager to oversee depot operations, safety, and rostering at Shoeburyness and surrounding depots. The role focuses on providing adequate resources, timely information to Train Crew, and ensuring movements are authorised and controlled.
You will lead a team of Depot Supervisors, Drivers, and Managers, supervise across multiple depots, and drive high service standards while maintaining compliance with c2c Rail Codes of Conduct.
Senior Rail Service Delivery Leader employer: c2c
c2c offers a dynamic work environment focused on safety and compliance within the rail industry. Employees benefit from strong leadership support and opportunities for professional growth, particularly in roles that require collaboration with various stakeholders. The company emphasizes high service standards and aims for first-time resolution in customer interactions, fostering a culture of excellence.