c2c is seeking a Senior Service Delivery Manager to lead the Service Delivery Centre and Shoeburyness depot operations. You will ensure resourcing, information dissemination, and safe, compliant service across the c2c route. Reporting to Gail Moore, you’ll supervise Depot staff and drive performance improvements.
The role requires strong leadership, union liaison, and a thorough understanding of safety policies and operational rules, with a focus on maintaining schedules and service quality.
#J-18808-Ljbffr
Senior Rail Service Delivery Manager in Brentwood employer: c2c
c2c offers a dynamic work environment focused on safety and compliance within the rail industry. Employees benefit from strong leadership support and opportunities for professional growth, particularly in roles that require collaboration with various stakeholders. The company emphasizes high service standards and aims for first-time resolution in customer interactions, fostering a culture of excellence.
