Training Clerk

Training Clerk

London Full-Time No home office possible
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At a Glance

  • Tasks: Manage rosters, report on operations, and support team objectives daily.
  • Company: Join c2c, an award-winning train operator serving East London and South Essex.
  • Benefits: Enjoy a collaborative work environment with opportunities for growth and development.
  • Why this job: Be part of a dynamic team impacting travel experiences while ensuring operational efficiency.
  • Qualifications: GCSEs in English and Maths at Grade C or above; strong teamwork skills required.
  • Other info: Gain insights into train operations and contribute to a vital public service.

About Us: Here at c2c we take pride in being an award-winning train operator running services between Fenchurch Street and Shoeburyness, serving 26 stations in East London and South Essex.

Ensure rosters produced are within financial authorities and business parameters avoiding waste and ensuring maximum productivity within conditions of service.

Provide management and exception reporting, analysis and other administrative tasks as directed.

Interface with the train planning, operational and station management teams to understand emerging resource requirements and likely impact on rosters.

Processing of annual leave, sickness reporting, managerial requests and other absence requests within codified agreements and employee conditions of service.

Provide accurate information to payroll reflecting hours worked and commensurate payment, ensuring adequate management control to minimise the risk of fraud or error.

Ensure compliance with the General Data Protection Regulations and that employee confidentiality is maintained at all times.

Update and maintain Rest Day Working and Overtime counts to ensure fair allocation.

Provide contingent contractor resources as appropriate within codified agreements and employee conditions of service.

General education to GCSE, O level, or equivalent standards including English and Mathematics to the standard of at least GCSE Grade C.

Strong team player who will collaborate with immediate colleagues and professionally support managerial objectives.

Thorough knowledge of c2c and Network Rail operations, geography, and train plans, c2c manning agreements, conditions of service, and customer experience metrics.

Ability to investigate and interpret data thoroughly and accurately, including detailed knowledge and experience with appropriate industry recognised systems and technology.

Training Clerk employer: c2c (Trenitalia c2c Ltd)

At c2c, we pride ourselves on fostering a supportive and dynamic work environment that values collaboration and employee growth. As a Training Clerk, you will benefit from our commitment to professional development, competitive remuneration, and a strong emphasis on work-life balance, all while contributing to our award-winning services in the vibrant East London and South Essex region. Join us and be part of a team that not only prioritises operational excellence but also champions employee well-being and career advancement.
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Contact Detail:

c2c (Trenitalia c2c Ltd) Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Training Clerk

✨Tip Number 1

Familiarise yourself with c2c's operations and services. Understanding the routes, stations, and the overall service structure will give you an edge in interviews and discussions with the team.

✨Tip Number 2

Brush up on your knowledge of General Data Protection Regulations (GDPR). Since maintaining employee confidentiality is crucial for this role, being well-versed in GDPR will demonstrate your commitment to compliance.

✨Tip Number 3

Network with current or former employees of c2c. They can provide insights into the company culture and expectations, which can be invaluable during your application process.

✨Tip Number 4

Prepare to discuss your analytical skills and experience with data interpretation. This role requires a thorough understanding of data, so be ready to showcase any relevant experience or projects you've worked on.

We think you need these skills to ace Training Clerk

Analytical Skills
Attention to Detail
Data Interpretation
Knowledge of General Data Protection Regulations (GDPR)
Understanding of Employee Conditions of Service
Strong Communication Skills
Team Collaboration
Time Management
Proficiency in Microsoft Excel or similar software
Problem-Solving Skills
Knowledge of Train Operations and Planning
Experience with Payroll Systems
Ability to Maintain Confidentiality
Adaptability to Changing Requirements

Some tips for your application 🫡

Understand the Role: Read the job description carefully to grasp the responsibilities and requirements of the Training Clerk position. Highlight key skills and experiences that align with the role.

Tailor Your CV: Customise your CV to reflect relevant experience in administrative tasks, data analysis, and team collaboration. Emphasise any previous roles that involved compliance with regulations or managing sensitive information.

Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of c2c's operations and your enthusiasm for the role. Mention specific examples of how your skills can contribute to the company's objectives.

Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects attention to detail, which is crucial for the Training Clerk role.

How to prepare for a job interview at c2c (Trenitalia c2c Ltd)

✨Know the Company Inside Out

Before your interview, make sure you research c2c thoroughly. Understand their services, values, and recent achievements. This will not only show your interest but also help you tailor your answers to align with their goals.

✨Demonstrate Your Analytical Skills

As a Training Clerk, you'll need to process data accurately. Be prepared to discuss your experience with data analysis and any relevant systems you've used. Consider bringing examples of how you've successfully interpreted data in previous roles.

✨Highlight Team Collaboration

This role requires strong teamwork. Think of specific instances where you've worked effectively within a team. Be ready to share how you supported your colleagues and contributed to achieving common objectives.

✨Understand Compliance and Confidentiality

Familiarise yourself with General Data Protection Regulations and the importance of confidentiality in the workplace. Be prepared to discuss how you ensure compliance in your work and why it matters in the context of employee data.

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