At a Glance
- Tasks: Manage rostering processes and ensure optimal resource allocation for our train services.
- Company: Join c2c, an award-winning train operator with a focus on innovation and customer service.
- Benefits: Competitive salary of £45,000/year and opportunities for professional growth.
- Other info: Collaborative culture with excellent career development opportunities.
- Why this job: Make a real impact in a dynamic environment while enhancing your skills.
- Qualifications: Strong numeracy, literacy, and analytical skills; experience in rostering preferred.
The predicted salary is between 44595 - 54505 £ per year.
This role is a 12 month Fixed Term Contract.
About Us: Here at c2c we take pride in being an award-winning train operator running services between Fenchurch Street and Shoeburyness, serving 26 stations in East London and South Essex. Our customers never stand still and neither do we. We anticipate, innovate and flex around our customer’s needs and it takes a great team to do this.
We are looking for a dedicated and versatile individual to join our team as a Roster Manager.
Purpose of the Role: To deliver a customer-focused and strategic resourcing service for the Stations and Traincrew teams, ensuring business needs are met while protecting organisational interests. This role is responsible for driving service excellence and continuous improvement, supporting roster development, managing day-to-day resourcing and short-term planning changes, overseeing the Tracsis partnership to maximise contract value, and providing support to the Resourcing Strategy Manager and Head of Service Delivery as required.
Key Responsibilities:
- Provide specialist guidance as the rostering subject matter expert to the business on the impacts of future business change to the rostering function including, but not limited to, establishment, T&C changes, manpower planning, pay talks and timetable changes.
- Assist the Resourcing Strategy Manager with the management of the end to end rostering process for Traincrew, Stations, Revenue Protection and Service Delivery functions for base and daily rosters.
- Forward plan changes to the base rosters based on current business knowledge, advising the business on key issues and outcomes.
- Actively develop own skills, keeping abreast of relevant organisational, team and technical trends and to have the ability to apply these as appropriate.
- Build and maintain collaborative and professional relationships with frontline staff, union reps, managers and stakeholders.
- Utilise technology to improve delivery of the rostering function and overall service delivered.
- With the Resourcing Strategy Manager, manage the contract with Tracsis for the rostering software, suggesting iterative improvements and tracking requests through to go live for all operational functions.
- Ensure compliance with the General Data Protection Regulations and that confidentiality is maintained at all times.
- Guide managers on the optimum use of resources.
- Production of reports and analysis as required on the output of the team and current resourcing levels.
- Carry out any project work as required by the Resourcing Strategy Manager or Head of Service Delivery.
- Any other duties as required by the Resourcing Strategy Manager or Head of Service Delivery.
Skills, Knowledge & Expertise:
- Strong numeracy and literacy skills.
- A sound understanding of the rostering process and how these interface with both the planning output and the agreed T&C/standing orders.
- Good knowledge of c2c and Network Rail operations, geography and train plans.
- Proven ability in working with people to meet objectives.
- Strong capability in managing and developing business processes.
- Highly analytical and skilled in the use of statistical techniques.
- Good knowledge and experience in the following computer systems: Microsoft Office Word, Excel, PowerPoint and Tracsis.
- Knowledge of Excel to an intermediate level.
- Strong interpersonal and negotiation skills.
- Ability to write clear concise reports.
- Able to prioritise workload effectively to ensure that business objectives and deliverables are met.
Rostering Manager in London employer: c2c Railway
c2c Railway is an attractive employer due to its commitment to employee development and a supportive work culture. The company encourages innovation and flexibility, allowing staff to thrive in a dynamic environment. Employees benefit from competitive compensation and opportunities for professional growth.
StudySmarter Expert Advice🤫
We think this is how you could land Rostering Manager in London
✨Get Your Hands Dirty
In transportation and logistics, hands-on experience is golden. If you're looking for a temporary position, don't just sit back; consider volunteering at local logistics companies or joining community transport initiatives. It’s a great way to gain industry insight and showcase your commitment!
✨Tap into Seasonal Hiring
Temporary roles in logistics often peak during busy seasons, like holidays or sales events. Keep an eye out for those hiring windows and brush up on your local networks. Joining industry groups on social media or attending local job fairs can be your golden ticket to snagging a role!
✨Show You’re Flexibly Awesome
Temporary roles often require quick adaptability, so make sure you highlight your flexibility and problem-solving skills in every discussion. When chatting with recruiters or at interviews, be ready to give examples of how you’ve quickly adjusted in past roles—this will help you stand out among other candidates.
✨Hit Us Up Directly!
Don't forget to apply through our website directly to see the freshest temporary opportunities available at c2c Railway! It’s always a good idea to follow up after submitting your application, just to show you’re keen on joining the team.
We think you need these skills to ace Rostering Manager in London
Some tips for your application 🫡
Highlight Relevant Experience:When applying for a temporary role in transportation and logistics, it’s crucial to emphasise any previous experience in this field. Whether you've worked as a warehouse operative or in a delivery role, make sure you showcase those skills and experiences that will help you hit the ground running right away!
Focus on Flexibility and Availability:Since this is a temporary position, your availability and flexibility are key. In your cover letter, be clear about when you can start and any scheduling flexibility you might have. Employers love candidates who can jump in without a hitch, so show off that readiness!
Include Relevant Certifications:If you have any certificates related to logistics, like forklift licenses or health and safety training, don’t leave them out! These certifications can give you an edge, showing that you’re not just capable but also qualified for the job. Mention these in your CV to catch the hiring manager’s eye!
Tailor Your CV to Logistics Jargon:When crafting your CV, use industry-specific terms and jargon that reflect your understanding of transportation and logistics. Whether it’s ‘supply chain management’ or ‘route optimisation’, sprinkle these phrases throughout your CV and cover letter. This shows that you’re not just applying at random, but that you know the industry well!
How to prepare for a job interview at c2c Railway
✨Show Off Your Problem-Solving Skills
In the transportation and logistics field, demonstrating your knack for problem-solving can really set you apart. Be ready to talk about specific challenges you’ve faced in past roles or during your studies, especially those involving route planning or supply chain issues, and how you tackled them.
✨Get Familiar with Key Tools
This role will likely involve using industry-specific tools like SAP or Microsoft Excel for logistics management. Brush up on these tools before your interview and be ready to discuss how you've used them in the past – or how you'd approach using them if you're not familiar yet!
✨Highlight Your Adaptability
Since this position is temporary, companies are keen on finding someone who can hit the ground running. Share examples from previous roles or projects where you quickly adapted to new processes or worked under tight deadlines to show that you can thrive in a dynamic environment.
✨Understand Key Regulations
In the transportation and logistics sector, regulations play a huge role. Familiarising yourself with relevant laws and compliance standards can give you an edge. If you can drop in some specifics about how these impact logistics operations, it’ll show you're serious about the industry and that you can handle the responsibilities of the role with confidence.
