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- Tasks: Lead testing activities to ensure a high-quality retail system for our customers.
- Company: Join c2c, an award-winning train operator focused on innovation and customer service.
- Benefits: Flexible hours, dynamic work environment, and opportunities for career growth.
- Why this job: Be part of a transformative era in railway reform and make a real impact.
- Qualifications: Attention to detail and a passion for technology and testing.
- Other info: Work across various locations and collaborate with a dedicated team.
The predicted salary is between 30000 - 42000 £ per year.
About Us: Here at c2c we take pride in being an award-winning train operator running services between Fenchurch Street and Shoeburyness, serving 26 stations in East London and South Essex. Our customers never stand still and neither do we. We anticipate, innovate and flex around our customer’s needs and it takes a great team to do this. We are looking for a dedicated and versatile individual to join our team as a User Acceptance Test Analyst. It is an exciting time to join c2c as we move into a new era of railway reform, aligning with Great British Railways (GBR) and the Department for Transport (DfT) to deliver a simpler, more connected and passenger-focused railway.
Purpose of the Role: c2c manages and maintains a complex Retail System that supports both customers and frontline staff. This system comprises the Ticket Issuing System (TiS), Ticket Office Machines (TOM), Back Office Machines (BOM), handheld devices, Ticket Vending Machines (TVM), as well as the c2c website and mobile application. As c2c continues to evolve and enhance its Retail System, there is an ongoing need to ensure that all changes deliver a reliable, high-quality, and fit-for-purpose service. The Test Analyst will play a key role in achieving this by leading and executing client-side testing activities. The role is responsible for System Integration Testing (SIT) and User Acceptance Testing (UAT) in support of software development, upgrades, change requests, and incident management across the Retail System.
Key Accountabilities:
- Create and maintain high-quality test scenarios, test cases, and regression packs for the central TiS and all retail channels.
- Execute SIT and UAT across multiple environments using robust test cases, scripts, and regression packs to a high standard.
- Produce and maintain test reports for defect and incident management, ensuring clear communication with development teams and business stakeholders.
- Maintain test data, accounts, and test assets to ensure testing is organised, controlled, and thorough.
- Develop and maintain a strong understanding of the Retail System software development lifecycle (SDLC).
- Conduct SIT and UAT at required locations, including c2c Headquarters, c2c stations across London and South Essex, and the Rail Delivery Group test facility in Barbican, London.
- Be self-sufficient in reviewing use cases, ticket fares engines, business rules, wireframes, and designs to understand the expected behaviour and appearance of applications.
- Plan and prioritise testing activities in line with release and change schedules, under the direction of the Test Lead.
- Support the incident management process by verifying, analysing, and testing reported incidents and their resolutions.
- Perform Production Verification Testing (PVT) to support the successful closure of all production releases.
- Undertake any other duties that may be reasonably requested.
- Participate in on-call duties and work flexible hours where required to support releases and incidents outside of peak times.
Junior User Acceptance Testing Analyst employer: c2c Railway Limited
Contact Detail:
c2c Railway Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Junior User Acceptance Testing Analyst
✨Tip Number 1
Network like a pro! Reach out to folks in the industry on LinkedIn or at local meetups. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to User Acceptance Testing. We recommend doing mock interviews with friends or using online platforms to get comfortable with your responses.
✨Tip Number 3
Showcase your skills! Create a portfolio or a personal project that highlights your testing abilities. This could be a great conversation starter during interviews and will set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at c2c.
We think you need these skills to ace Junior User Acceptance Testing Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Junior User Acceptance Testing Analyst role. Highlight any relevant experience you have with testing, especially in retail systems or software development. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're excited about joining c2c and how you can contribute to our mission of delivering a passenger-focused railway. Keep it engaging and personal – we love to see your personality come through!
Showcase Your Testing Knowledge: In your application, be sure to mention any experience you have with System Integration Testing (SIT) and User Acceptance Testing (UAT). If you've worked with test cases or regression packs before, let us know! We’re keen to see your understanding of the testing process.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, it shows us that you’re proactive and really interested in being part of our team at c2c!
How to prepare for a job interview at c2c Railway Limited
✨Know the Retail System Inside Out
Before your interview, make sure you understand the Retail System that c2c manages. Familiarise yourself with the Ticket Issuing System, Ticket Office Machines, and the mobile application. This knowledge will help you demonstrate your enthusiasm for the role and show that you're ready to hit the ground running.
✨Prepare Your Testing Scenarios
Think about how you would create and maintain test scenarios and cases for the systems mentioned in the job description. Be ready to discuss your approach to System Integration Testing (SIT) and User Acceptance Testing (UAT). Having specific examples or ideas in mind will impress the interviewers and show your proactive thinking.
✨Communicate Clearly
Effective communication is key in this role, especially when liaising with development teams and stakeholders. Practice explaining complex testing concepts in simple terms. During the interview, focus on being clear and concise in your responses, as this will reflect your ability to communicate effectively in the workplace.
✨Show Your Flexibility
The job requires working flexible hours and participating in on-call duties. Be prepared to discuss your availability and willingness to adapt to changing schedules. Highlight any previous experiences where you've successfully managed flexible work arrangements, as this will demonstrate your commitment to supporting the team.