Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead volunteer recruitment and engagement across London charity shops.
- Company: Join a well-established charity retailer making a positive impact.
- Benefits: Enjoy a competitive salary, travel expenses, and a supportive work environment.
- Why this job: Be part of a mission-driven team that values your contributions and skills.
- Qualifications: Experience in volunteer management and excellent communication skills required.
- Other info: Work four days in shops and one day at the Head Office.
The predicted salary is between 28000 - 32000 £ per year.
Four days per week spent in shops across London, and one day at the Head Office based in London. Fantastic opportunity to join a growing charity retailer. Salary: £28,000 - £32,000 per annum dependent on experience plus travel expenses. 35 hours per week.
My client is a well-established, growing charity retailer. They currently have an exciting opportunity to join them in the newly created position of Volunteer Engagement Manager. The Volunteer Engagement Manager forms an integral part of the Retail management team, working closely with both the shop management and HR teams. They will be responsible for recruiting, organising and coordinating the charity's volunteers and the volunteer programme - working with our shop managers to develop their skills to drive recruitment, improve retention, and ensure they have the right number of volunteers in the right locations to support our work.
Role Responsibilities:
- Deliver recruitment targets by shop to ensure they have sufficient volunteers and volunteer hours to support financial objectives.
- Support the onboarding of the volunteers for various retail roles.
- Engage the volunteer team with the charity's work and help them to understand the value of their contribution.
- Maintain an empowered, well-trained, motivated and engaged volunteer team with excellent communication at team and individual level.
- Attend in-person recruitment events to engage with our volunteering communities.
- Work alongside the Retail HR lead to schedule and deliver online training sessions, to ensure volunteers are well-prepared and confident in their roles.
- Work closely with the shop managers to grow relationships with volunteers and to demonstrate outcomes and the value and impact of volunteering activities.
- Support the shop managers to maintain accurate records of volunteer activities and hours, ensuring compliance with all legal and organisational requirements.
Desirable Skills, Knowledge & Experience:
- Track record in successful charity shop volunteer recruitment and retention.
- Excellent interpersonal and communication skills, with the ability to build strong relationships with volunteers, retail staff, and other stakeholders.
- Passionate about the benefits of volunteering to both volunteers and organisations, and an understanding of the challenges involved in volunteer management.
- Experience of working with and managing a regional volunteer network.
- Strong organisational skills and the ability to manage multiple tasks and priorities effectively.
- Experience with volunteer management software and recruitment sites (desirable).
- Strong communication skills and presentation style.
- Personable, with excellent listening skills.
If you are interested in working for a leading charity retailer who truly values their teams, then please apply today with your CV and covering letter.
Volunteer Engagement Manager employer: C2 Recruitment
Contact Detail:
C2 Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Volunteer Engagement Manager
✨Tip Number 1
Network with current and former volunteers of the charity. They can provide insights into the organisation's culture and what they value in a Volunteer Engagement Manager, which can help you tailor your approach.
✨Tip Number 2
Attend local volunteering events or workshops related to charity work. This will not only enhance your understanding of volunteer management but also allow you to meet potential colleagues and demonstrate your commitment to the cause.
✨Tip Number 3
Familiarise yourself with the charity's mission and recent projects. Being able to discuss how your skills align with their goals during interviews will show your genuine interest and passion for their work.
✨Tip Number 4
Prepare to discuss specific strategies for volunteer recruitment and retention. Think about innovative ideas you could bring to the role that would resonate with the charity's objectives and improve their volunteer programme.
We think you need these skills to ace Volunteer Engagement Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in volunteer management, recruitment, and any previous roles in charity retail. Use specific examples to demonstrate your skills and achievements.
Craft a Compelling Cover Letter: In your cover letter, express your passion for volunteering and the charity sector. Mention how your values align with the organisation's mission and provide examples of how you've successfully engaged volunteers in the past.
Highlight Relevant Skills: Emphasise your interpersonal and communication skills, as well as your organisational abilities. Provide concrete examples of how you've built relationships with volunteers or managed teams effectively.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work as a Volunteer Engagement Manager. Discuss why you believe volunteering is important and how you can contribute to the charity's goals.
How to prepare for a job interview at C2 Recruitment
✨Show Your Passion for Volunteering
Make sure to express your enthusiasm for volunteering and its impact on communities. Share personal experiences or stories that highlight your commitment to volunteer work, as this will resonate well with the charity's mission.
✨Demonstrate Your Recruitment Skills
Prepare examples of how you've successfully recruited and retained volunteers in the past. Discuss specific strategies you used and the outcomes achieved, as this will showcase your ability to meet the role's responsibilities.
✨Highlight Your Interpersonal Skills
Since the role involves building relationships with volunteers and staff, be ready to discuss how you effectively communicate and engage with diverse groups. Use examples that illustrate your strong listening skills and ability to motivate others.
✨Familiarise Yourself with Volunteer Management Tools
If you have experience with volunteer management software or recruitment sites, mention it during the interview. If not, do a bit of research beforehand to show your willingness to learn and adapt to new tools that can enhance volunteer engagement.
